Job Description

For full details and application form please visit our website: https://www.cabshropshire.org.uk/get-involved/jobs/

You will need to complete our application form before we can short list and offer interviews.

Responsible to:

Advice Services Manager

Context of role:

Debt Caseworker/Trainee

Do you like to work as part of a team but also like being independent and resourceful?

Are you passionate about working for an organisation that is committed to making a difference and making society fairer?

If so you can help us. We are looking to employ a

Debt Caseworker/Trainee Debt Caseworker - full training will be provided for the trainee role

Contract type:

Permanent. 15 hours per week over 2 days or 3 days

Salary:

28,331 (26,174 Trainee)

Pro Rata - actual salary (see below)

Actual:

11,485 (10,611 Trainee) + Pension Contribution

Holidays:

28 days + Bank Holidays

Pro Rata

Location:

Based at ourShrewsbury office

In this role, you will be responsible to our Specialist Services Manager. As the member of CAS Debt Team, you will undertake debt casework to assist clients with debt issues.

Further details and application form (no CVs) are available below:

https://www.cabshropshire.org.uk/get-involved/jobs/

Closing Date: 12 noon Monday 24th November 2025

Interviews: w/c 1st December 2025

in our Shrewsbury Office

Citizens Advice values diversity, promotes equality and challenges discrimination.

We encourage and welcome applications from people of all backgrounds.

Job Types: Part-time, Permanent

Pay: 10,611.00-11,485.00 per year

Expected hours: 15 per week

Benefits:

Company pension Sick pay
Education:

A-Level or equivalent (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person