Job Description

JOB TITLE: Splunk Service Engineer and Support SME

SALARY: The salary banding for this role is \xc2\xa361,641 - \xc2\xa379,000

LOCATION: One of Banbury, Halifax or Manchester

HOURS: 35 hours, full time, expectation to work outside core hours (additional payment for working outside core hours)

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity

Are you an experienced and dynamic Senior Splunk Engineer looking for a new technical and leadership role within financial services where you can help us deliver great service for our business users?

Do you want to work for an organisation that champions diversity, inclusivity and sustainability and help us transform our business to help us grow with purpose?

We\'re seeking an experienced and dynamic Senior Splunk Engineer to join our team of technical professionals.

This is a technical leadership role and will blend both technical expertise with great passion for supporting and developing our people and services. You\'ll have strong communication skills including the ability to liaise with customers.

Responsibilities include, but not limited to, troubleshooting, day to day management of incident, problem and change, including managing a 24 7 on call rota. Maintenance, monitoring service performance, optimisation, disaster recovery, service improvement, risk, audit and monitoring suppliers.

This role accepts 24 7 responsibility for service availability, currency and performance. You\'ll grow your own capabilities by pursuing and investing in personal development opportunities. You\'ll develop the capabilities of direct reports by working within existing development framework and providing specialised coaching in areas of expertise. You\'ll set short term objectives and help manage the performance of direct reports by working within performance management systems.

Why Lloyds Banking Group

Join us and, as well as making a difference to customers, you\'ll enjoy a fulfilling career where you\'re free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you\'ll find them all here.

What you\'ll need

Strong experience as a Splunk Engineer

Some leadership experience as well as be capable of working within or lead cross-disciplinary teams

Experience of providing effective and efficient support for a comprehensive and complex, highly customer focused function

Strong communication skills including the ability to liaise with customers.

Our focus is to ensure we\'re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it\'s why we especially welcome applications from underrepresented groups.

We\'re disability confident. So if you\'d like reasonable adjustments to be made to our recruitment processes, just let us know

We also offer a wide ranging benefits package, which includes:

A generous pension contribution of up to 15%

An annual performance related bonus

Share schemes including free shares

Benefits you can adapt to your lifestyle, such as discounted shopping

30 days\' holiday, with bank holidays on top

A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more.

Lloyds Banking Group