Job Description

Ref Number

B04-06294

Professional Expertise

Administration and Business Support

Department

UCL BEAMS (B04)

Location

London

Working Pattern

Full time

Salary

54,172-63,752

Contract Type

Fixed-term

Working Type

Hybrid

Available for Secondment

No

Closing Date

21-Aug-2025

About us

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This appointment is part of the SPROCKET Hub (Systems And Process Redesign And Optimisation At Childhood Key Events And TransitionSPROCKET is a multidisciplinary Hub which brings together experts in operational research, systems thinking, health services research, clinical paediatric practice, innovation implementation and evaluation; design of interventions for people with disabilities; community facilitators, parents of children with complex health needs; special educational needs experts and experts in co-production and health inequalities.



Our aim is to transform the delivery of services for children and young people with complex health needs. Children and young people (CYP) with complex health needs, and those that care for them, face significant difficulties navigating services across health, education, and social care, leading to feelings of being overwhelmed, isolated, and burdened. Key transitions, such as moving between services or starting a new school, are particularly challenging due to barriers like poor communication, stigma, and lack of funding and resources. As a result, there are widening inequalities in access to and experience of care, and increased risk of adverse health outcomes. Whilst initiatives are ongoing to improve transitions from children to adult health services, there are many other significant transitions that are often overlooked.



The SPROCKET Innovation Hub aims to address these gaps through working to improve two transitions: hospital-to-home and education transitions, with a focus on equity. This appointment is for a Senior Hub Manager for SPROCKET who will work closely with the co-leads to ensure successful delivery of the hub. This role presents an exciting opportunity for career development in large research project management and will also have a real impact on services for children with complex health needs.

About the role

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You will play a critical role in the SPROCKET hub and work closely with the senior hub manager and the co-Leads to support the running of the hub. The specific tasks include co-ordinating programme and work package meetings, preparing pre-reading and agenda materials, taking minutes and summary action notes at study meetings, collating budgets, sending out newsletters, supporting the website and social media accounts, supporting ethics and governance applications, helping to set up and update the project website and participating in project activities. Your role will be crucial in supporting the success of hub and improving services for children with complex health needs.

About you

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Please see JD for detailed information.

What we offer

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As well as the exciting opportunities this role presents we also offer some great benefits some of which are below: 41 Days holiday (including 27 days annual leave 8 bank holiday and 6 closure days) (on a pro-rata basis for part-time employees) Defined benefit career average revalued earnings pension scheme (CARE) Cycle to work scheme and season ticket loan On-Site nursery On-site gym Enhanced maternity, paternity and adoption pay Employee assistance programme: Staff Support Service Discounted medical insurance Any candidates unable to apply online or with queries regarding the application process should contact Mrs Ruksana Begum, email ruksana.begum@ucl.ac.uk. Informal enquiries may be addressed to Professor Sonya Crowe, email sonya.crowe@ucl.ac.uk.

Our commitment to Equality, Diversity and Inclusion

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As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women. You can read more about our commitment to Equality, Diversity and Inclusion here : https://www.ucl.ac.uk/equality-diversity-inclusion/