Job Description

Sheffield, United Kingdom; Budapest, Hungary 2151

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Overview

Certara accelerates medicines using proprietary biosimulation software, technology, and services to transform traditional drug discovery and development. Its clients include more than 2,000 biopharmaceutical companies, academic institutions, and regulatory agencies across 62 countries.


As a Senior Applications Analyst you will be responsible for administration of the Salesforce Platform, including system configuration, maintenance, enhancements and upgrades, data integrity, deployments, security, end-user support, documentation, and governance and efficient operations of Go-to-Market Applications working in concert with other technology and business leaders within Certara. The role requires a deep understanding of Salesforce CRM platform, including related solutions like CPQ and will develop skills administering Marketing Automation and Contract Lifecycle Management solutions.

Responsibilities

Support the strategic roadmap for Go-to-Market business applications such as CRM, CPQ, Marketing Automation (MAP) and Contract Lifecycle Management (CLM) Support CRM initiatives including Territory Management and CPQ enhancements Engage with business stakeholders on projects and through submitted requests to deliver consistent level of service Configure and customize standard & custom objects, record types, fields, page layouts, formulas, validation rules, triggers, workflows, approval processes, installed packages, lightning components (LWC), etc. within Salesforce CRM platform. Maintain user roles and profiles, security settings, access settings, etc. (User Profiles, Role Hierarchy, Sharing Rules) across CRM, MAP and CLM solutions Manage configurations within MAP and CLM solutions where business needs require Committed to professional development via training on new technologies introduced to the Go-to-Market applications ecosystem

Qualifications

Bachelor's degree or higher preferably in Computer Science, Business Informatics, Computer Applications or Engineering At least 4 years of experience with Salesforce Sales Cloud Hands on experience in configuration and customization standard & custom objects, validations rules, workflows, process builder, flows and managed packages. Experience with CPQ and Territory Management is highly desirable. Should understand Agile delivery process and tools such as JIRA. 2+ years of supporting Marketing Automation applications (e.g. Hubspot, Marketo, Pardot) preferred Proficient in building Salesforce LWCs is a plus. Experience with a sales enablement tool (e.g. Highspot, Seismic, Gong.io) a plus Familiarity with Contract Lifecycle Management applications (e.g. Malbek, Conga, Agiloft) nice to have Knowledge of data migration and ETL/integration tools is beneficial.
Certara bases all employment-related decisions on merit, taking into consideration qualifications, skills, achievement, and performance. We treat all applicants and employees without regard to personal characteristics such as race, color, ethnicity, religion, sex, sexual orientation, age, nationality, marital status, pregnancy, physical or mental condition, genetic information, military service, or other characteristics protected by law.