Job Description

Company:

CleanEvent Services Ltd

Location:

THFC

Role:

Staff Co Ordinator

Job Type:

Permanent /Full Time

Salary:

34,000 per annum

We are recruiting an Staff Co Ordinator. This is an opportunity to join an established company working within the facility services sector. A fantastic opportunity to join an established company as a Staff Co Ordinator. CleanEvent are looking for an experienced and dynamic individual, the role will be based at the THFC venue. The role will involve working alongside our operational team.

About Us:

CleanEvent is a company that provides cleaning and security services to sporting and leisure

facilities. CleanEvent is fast becoming a leader in this industry sector with multiple locations across

the United Kingdom.

Job Summary:

Reporting to the General Manager this role is responsible for the planning and delivery of administration and management of staff. A focus on recruitment, compliance, and rostering will be critical to ensuring the success of both day-to-day operations and large-scale events at the venue.

Key Responsibilities

? Oversee recruitment processes for both casual and permanent staff, including advertising roles, shortlisting candidates, and coordinating interviews.

? Process DBS checks and ensure all new starter paperwork is completed and compliant with company policies.

? Maintain accurate and up-to-date records in the CleanEvent Venue Management System (SAP/HF) and related databases.

? Schedule staff for both day-to-day and event shifts using rostering systems, ensuring appropriate coverage and compliance with legal requirements.

? Respond to staff inquiries, manage timesheet approvals, and escalate issues where necessary.

? Track and manage employee onboarding, including inductions and training, to ensure all staff are prepared for their roles.

? Provide weekly reports to the General Manager, including recruitment updates, roster summaries, and staff performance insights.

? Liaise with Payroll to ensure timely submission of paperwork for new hires and updates to staff profiles.

? Collaborate with the General Manager to meet staffing requirements and operational goals for both daily tasks and events.

? Oversee the setup and execution of event-day operations, including staff management, helpdesk coordination, and issue resolution.

? Act as the point of contact for staff during events, ensuring effective communication and rapid response to any challenges.

? Ensure all rosters are continually updated and accurately reflect operational requirements.

? Monitor staff attendance and performance during shifts, addressing any no-shows or incidents promptly.

? Coordinate the induction process and Safe Work Method Statements (SWMS) training to ensure compliance with safety standards.

? Maintain and update the Venue Diary with comprehensive event records and operational details.

Client & Team Relationships

? Work closely with clients, attending daily and weekly catch-ups to align on expectations and address any concerns.

? Participate in Toolbox Talks and team briefings, ensuring key updates and policies are communicated effectively.

? Foster positive relationships with both internal teams and external stakeholders to deliver exceptional service.

Key Skills Required

? Proven experience in recruitment, rostering, and administrative support, ideally within the event or venue management industry.

? Proficiency in managing large staff teams (20+) in dynamic environments.

? Familiarity with compliance processes, including DBS checks, HR procedures, and Occupational Health & Safety standards.

? Strong knowledge of rostering and scheduling software, such as Humanforce / Access People or similar platforms.

Essential Personal Qualities

? A proactive, positive attitude with a strong work ethic.

? Exceptional organizational skills and attention to detail, particularly in compliance and rostering tasks.

? Strong leadership and team management abilities, with a collaborative mindset.

? Excellent written and verbal communication skills.

? Ability to work effectively under pressure in a fast-paced, dynamic environment.

? Flexibility to work evenings, weekends, and public holidays as needed.

? Commitment to ongoing professional development and training.

Why work for CleanEvent:

? Competitive salary

? 22 days annual leave ( exclusive BH )

? Cycle to work scheme

? Private Health, Optical and Dentist benefits

? Discounts at Gyms, Restaurants and shops

? Company Sick Pay

Job Types: Full-time, Permanent

Benefits:

Additional leave Company events Company pension Cycle to work scheme Health & wellbeing programme Private dental insurance Private medical insurance Relocation assistance Sick pay Store discount
Work Location: In person