Job Description

Job Summary

we are cleaning company

The Staff Management position is essential for overseeing and coordinating team operations within our organisation. The successful candidate will be responsible for ensuring effective communication, fostering a collaborative environment, and enhancing team performance. This role requires a proactive approach to problem-solving and the ability to manage diverse staff effectively.

Responsibilities

Supervise daily operations and ensure adherence to company policies and procedures. Facilitate effective communication among team members to promote a positive work environment. Conduct regular performance evaluations and provide constructive feedback to staff. Assist in training new employees, ensuring they are well-equipped for their roles. Monitor team productivity and implement strategies for improvement. Handle data entry tasks accurately to maintain up-to-date records. Engage with customers through phone etiquette, providing excellent service and support. Identify opportunities for upselling services or products during customer interactions.

Key Responsibilities

Oversee daily operations within your department or team

Qualifications

Bachelor's degree in Business Administration, Management, or a related field (preferred) Proven experience in a management or supervisory role Excellent leadership, communication, and problem-solving skills Strong organizational and time-management abilities Lead, train, and support staff to meet performance goals Develop and implement strategies to improve productivity and customer satisfaction Monitor budgets, performance metrics, and operational procedures Collaborate with senior leadership on business planning and execution

Skills

Proficiency in English is highly desirable; multilingual candidates are encouraged to apply. Strong analytical skills to assess team performance and identify areas for development. Excellent communication skills, both verbal and written, to effectively interact with staff and customers alike. Bilingual capabilities are an asset, enhancing customer engagement in diverse communities. Demonstrated ability in data entry with attention to detail to ensure accuracy in record keeping. Experience in upselling techniques to drive sales growth through customer interactions. Professional phone etiquette that reflects the company's values and commitment to service excellence.
This role is ideal for individuals who are passionate about leadership, possess strong interpersonal skills, and are eager to contribute positively to the team's success.

Job Type: Part-time

Pay: From 17,000.00 per year

Expected hours: 24 per week

Additional pay:

Performance bonus
Benefits:

Company events Free parking On-site parking
Schedule:

Day shift Every weekend Weekend availability
Experience:

Management: 1 year (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person