Job Description

The outpatients department is looking to recruit a nurse to work in the outpatients clinic. The successful applicant will be responsible for the day to day nursing support of the clinic, assist in procedures and provide support and reassurance to patients attending the clinic. The successful applicant will be encouraged to further knowledge and skills in the area of outpatient nursing. For informal visits/ enquiries please contact Eugenie Masasa / Yvonne Parkes, Outpatient Sisters on 0207 288 5480
Main duties of the job
The post holder will work according to the NMC Code of Professional Conduct and relevant professional guidelines and take responsibility for:

• Protecting and supporting the health of individual patients and clients
• Assessment of care and health education needs
• Development, implementation, and evaluation of programmes of care including referring patient to community services when necessary.
• Under supervision, to gain experience and skills in Clinical Practice, facilitation and teaching and management as appropriate.
• To work in accordance with Whittington Health Nursing and Midwifery Strategy and contribute towards achieving the Trust objectives.
• To maintain effective communication
• To take charge of the department in the absence of senior nursing staff following performance appraisal review.
• Provide support to the clinical nurse specialists in the various outpatient clinics.
• Assist in carrying out Health & Safety, Fire and hand Hygiene audits as required.
• Support the Health Care Assistants and assess their competence where necessary.

About us
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work. For more information, please access the following link:https://www.whittington.nhs.uk/
Details
Date posted
21 August 2025
Pay scheme
Agenda for change
Band
Band 5
Salary
37,259 to 45,356 a year pro-rata Per annum inclusive of HCAs
Contract
Permanent
Working pattern
Part-time
Reference number
220-WHT-3141-A
Job locations
Whittington Hospital
Magdala Avenue
London
N19 5NF
Job description
Job responsibilities
The post holder is expected to have a flexible can do approach in ensuring the work of the department is carried out to the required high standards. The post holder will contribute to the continuous evaluation of systems to improve the service and meet targets.
Communication

• Assist patients to gain access to health and social care, information and support relevant to their needs.
• Participate in the promotion and maintenance of effective communication with the patient and their carer(s)
• Provide information which enables patients to make choices about adopting a healthier lifestyle.
• Complete patient documentation correctly, appropriately and in a timely manner ensuring this is filed properly in the patients medical notes.
• Develop communication skills to convey complex and sensitive information effectively to patients, carer(s) and other staff, overcoming barriers to understanding and providing support during distressing or emotional events. This includes expanded role responsibilities, following appropriate training.
• Maintain patient confidentiality.
• Maintain professional boundaries and working relationships with patients and colleagues.

Personal and People Development

• Educate patients and their carers as required where a need has been identified.
• Participate in annual staff appraisal, staff development and in-service training activities in line with the Knowledge and Skills Framework
• Attend Trust/local orientation programmes, mandatory training sessions and annual updates.
• Be responsible for developing and sustaining own knowledge, clinical skills, and professional awareness in accordance with CPD requirements and maintain a professional profile.
• Help maintain a suitable learning environment for staff and act as a mentor in the supervision and teaching of nursing students/ health care assistants and others to develop their competence.
• Develop own teaching skills and participate in staff/student education programmes that develop competence and performance.
• Assist in the training and developments of Health Care Assistants
• Act as a preceptor/mentor for junior staff nurses
• Take part in reflection and appropriate learning from practice, in order to maintain and develop competence and performance.

Job description
Job responsibilities
The post holder is expected to have a flexible can do approach in ensuring the work of the department is carried out to the required high standards. The post holder will contribute to the continuous evaluation of systems to improve the service and meet targets.
Communication

• Assist patients to gain access to health and social care, information and support relevant to their needs.
• Participate in the promotion and maintenance of effective communication with the patient and their carer(s)
• Provide information which enables patients to make choices about adopting a healthier lifestyle.
• Complete patient documentation correctly, appropriately and in a timely manner ensuring this is filed properly in the patients medical notes.
• Develop communication skills to convey complex and sensitive information effectively to patients, carer(s) and other staff, overcoming barriers to understanding and providing support during distressing or emotional events. This includes expanded role responsibilities, following appropriate training.
• Maintain patient confidentiality.
• Maintain professional boundaries and working relationships with patients and colleagues.

Personal and People Development

• Educate patients and their carers as required where a need has been identified.
• Participate in annual staff appraisal, staff development and in-service training activities in line with the Knowledge and Skills Framework
• Attend Trust/local orientation programmes, mandatory training sessions and annual updates.
• Be responsible for developing and sustaining own knowledge, clinical skills, and professional awareness in accordance with CPD requirements and maintain a professional profile.
• Help maintain a suitable learning environment for staff and act as a mentor in the supervision and teaching of nursing students/ health care assistants and others to develop their competence.
• Develop own teaching skills and participate in staff/student education programmes that develop competence and performance.
• Assist in the training and developments of Health Care Assistants
• Act as a preceptor/mentor for junior staff nurses
• Take part in reflection and appropriate learning from practice, in order to maintain and develop competence and performance.

Person Specification
Qualification and experience
Essential

• Registered Nurse Part 1, 2 or relevant section of the register
• Working in a team
• Work in a Health Care or related setting Good standard of written and spoken English

Desirable

• Relevant Mentorship/Teaching Course

Communication
Essential

• Demonstrates awareness of the importance of working as part of the multidisciplinary team
• Communicates effectively verbally, in writing and in electronic formats
• Communicates with patients and carers in an empathetic manner
• Demonstrates understanding of good practice in Customer Care

Personal and people Development
Essential

• Demonstrates understanding of own role within the team
• Willing to produce a personal development plan with Manager
• Willing to develop self & undertake in-house study

Health,Safety and Security
Essential

• Promotes, monitors and maintains best practice in health, safety and security
• Understands importance of decontaminating equipment following use
• Understands principles of Infection Control

Person Specification
Qualification and experience
Essential

• Registered Nurse Part 1, 2 or relevant section of the register
• Working in a team
• Work in a Health Care or related setting Good standard of written and spoken English

Desirable

• Relevant Mentorship/Teaching Course

Communication
Essential

• Demonstrates awareness of the importance of working as part of the multidisciplinary team
• Communicates effectively verbally, in writing and in electronic formats
• Communicates with patients and carers in an empathetic manner
• Demonstrates understanding of good practice in Customer Care

Personal and people Development
Essential

• Demonstrates understanding of own role within the team
• Willing to produce a personal development plan with Manager
• Willing to develop self & undertake in-house study

Health,Safety and Security
Essential

• Promotes, monitors and maintains best practice in health, safety and security
• Understands importance of decontaminating equipment following use
• Understands principles of Infection Control