Job Description

Job details

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Job reference
REQ5831
Date posted
08/07/2025
Application closing date
22/07/2025
Location
Haymarket Theatre
Salary
20,743 - 22,110 Per Year
Package
Total benefit value (includes pension contribution and full holiday entitlement): 30,017.13
Contractual hours
30
Basis
Part time
Job category/type
City Services
Attachments
June 2025 (3).pdf

Stage door Support Officer

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Job description
Part Time / 30 Hours Per Week / Permanent



Would you like to work in one of Leicester's renowned Theatres?



The Haymarket Theatre is situated in the centre of the City and acts as a cultural beacon for the people of Leicester, Leicestershire and beyond since its opening in 1973. The theatre holds a proud tradition of hosting world class theatre and more recently comedy & light music. The Theatre is expanding by hosting Dance lessons during the day in conjunction with Addict Dance Academy.



Come show days, Stage Door becomes the focal point of the Theatre and is the hub for all things show related. The Stage Door staff undertake a range of security, safety and monitoring duties which underpin the effective operational delivery of shows and events. Although demanding this can be a hugely enjoyable environment to work in. You'll have the opportunity to meet lovely and interesting people and be part of a small team who have one overriding priority - creating fun and memories for members of the public.



This is a part time, permanent role, working 30 hours per week for on a rota basis from Monday to Friday. In the future this will include weekend, late nights, Bank holidays. This role also involves being on an emergency call-out list.

What you'll be doing

Joining a welcoming and friendly team, you'll be onsite to unlock the building and go through various checks to ensure building safety such as:



Ensuring windows and doors are secured



Setting up and removing security devices



Ensuring there is clear access to fire exits.



To do this, you'll engage with various systems including the intruder alarm, CCTV system, fire alarm panel and door access system.



Throughout the day there are routine duties such as distributing mail, signing for deliveries, and signing in contractors and visitors. You'll field questions from customers and members of the public. Being the intermediary between tour companies and the Theatre, you'll deal directly with Addict Staff, tour managers, passing on information to other areas in the Theatre such as Technical, Catering, Front of House, and Box Office.



On non show days there are backstage maintenance tasks to be completed. In addition, you'll assist the operations teams with larger team maintenance tasks when required.

What you'll need

With experience of performing front desk/reception duties ideally in an arts/performance environment, you'll have previous experience of dealing with building operations and security issues. Ideally, you'll have SIA Door Supervisor, SIA CCTV and First Aid Qualification or be willing to undertake training. You'll have basic IT skills to be able to use computerised systems. With good attention to detail and vigilance you'll be able to effectively monitor CCTV cameras to maintain security around the building. As an excellent communicator, you'll be helpful, informative, and professional when representing the Theatre. In addition, you'll be able to work unsupervised, relying on your own resourcefulness and adaptability.

What we can offer you

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including discounts on city buses and trains. For an illustrative value of your benefits package, take a look at our benefits calculator.

Join us

We're committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the 'our approach to recruitment' page.



If you'd like to have a chat before applying, feel free to contact Joel Bright, Technical Manager at DMH, at Joel.Bright@leicester.gov.uk or on 0116 4543447.



Interview/Assessments will take place on Tuesday 11th August 2025