Job Description

Company Overview:

Wessex Lifts are a domestic lift manufacturer with 50 years of experience in helping our customers achieve mobility in their homes and business with our lift solutions. We are dedicated to enhancing the quality of life for individuals through innovation, safety, and quality design. As we continue to develop and grow, we are looking for a motivated and driven individuals to join our dynamic team.

Role Overview:

The Stair Lift Installation & Service Engineer is a field-based role responsible for the installation, servicing, maintenance, and repair of stair lifts and associated mobility equipment at customer locations. This position is essential in ensuring equipment operates safely, reliably, and in full compliance with manufacturer and regulatory standards. By delivering high-quality workmanship and excellent customer service, the engineer plays a key role in improving independence, safety, and quality of life for end users.

The role is primarily regional, with occasional travel outside the region where required.

Key Responsibilities:

Install new stair lifts and carry out removals or replacements where required

Complete a daily schedule of service, maintenance, and repair visits

Diagnose and repair mechanical and electrical faults efficiently and safely

Respond to emergency breakdown call-outs on a rota basis

Participate in an out-of-hours standby rota attending emergency call-outs

Ensure all installations and service work comply with company standards, manufacturer guidelines, and relevant safety regulations

Accurately complete and submit job sheets, service reports, and related paperwork to Head Office

Organise, manage, and store spare parts within the company vehicle

Maintain stock levels by reordering parts through Head Office

Maintain company vehicle, tools, and equipment in a safe, clean, and serviceable condition

Provide clear and professional communication to customers regarding equipment operation and basic care

Support in servicing other types of mobility equipment where required

Support the Service Manager and Service Supervisor with reasonable requests to improve efficiency, service quality, and business growth

Skills and Experience:

Preferably from the mobility lift industry, with at least 4 years relevant experience and a minimum qualification of NVQ2 in an engineering discipline or equivalent experience Electrical and mechanical knowledge Fault finding experience Full driving license Excellent communications skills DBS checks will be carried out prior to joining (reimbursed)

Why Choose Us?

Life Insurance Paid sickness scheme (after qualifying period) Company pension scheme 28 days holiday including bank holidays increasing with length of service Ongoing training and professional development Free Onsite Parking Access to Perkbox Employee assistance program
Job Types: Full-time, Permanent

Pay: 30,000.00-38,000.00 per year

Benefits:

Company car Company pension Health & wellbeing programme Life insurance Referral programme Sick pay
Licence/Certification:

Driving Licence (required)
Willingness to travel:

100% (required)
Work Location: On the road