Job Description

Role: Starbucks Brand Trainer
Location: Blackburn, BB1 2FA
Hours: Full time Contract / Permanent
Salary: 33,500.00 - 35,500.00
Company Car: Included
Bonus Scheme: Quarterly Bonus Incentive!
Company: EG Group
Please note, to be hired for this role you are required to successfully pass a DBS check, which will be funded by EG Group.
What will my role look like?
As a Starbucks Brand Trainer your role will be to promote the brand image and culture through the use of targeted training activities. Delivering in-depth training of Starbucks brand standards, operating systems, and procedures, along with assisting with recruitment; providing onsite support for new openings and clearly communicating the standards we expect within our Starbucks Stores.
You will be driven to ensure that the inductions, training, and support offered to our Store Managers and colleagues is second to none and they have all the tools they need to succeed in their roles.
You will work closely with the brand, operations, and learning teams to identify where focus is needed; leading and coordinating training and development activities, championing training and development within the brand.
What's in it for me as a Brand Trainer?
EG Cares is our Benefits & Rewards Scheme! it's our way of saying thank you to our EG family in recognition of the continued support and commitment you deliver every day...

• Quarterly Bonus Incentive
• Employee Discounts
• Bonus Schemes
• 24/7 access to virtual GP & wellbeing service
• Competitive Annual Leave
• 10% Discount Card for Asda
• Work Anniversary Awards
• Recognition Rewards
• Progression & Career Opportunities
• Learning & Development
• Compassionate Leave
• Employee Assistance Programme
• Death in Service
• Access to the Learning Hub with the most extensive online learning course library in the world

What would my main responsibilities be as a Brand Trainer?

• Ensure Brand Standards are communicated with insight and enthusiasm
• Update and keep detailed training records for all stores
• Promote enthusiasm for ongoing developments
• Deliver development training and support the roll out of programs. (Training Site Manager Courses, Supervisors skills,) identify training priorities and draw up training plans
• Manage training timelines along with store opening dates to assure alignment
• Communicate the current partner brands marketing activities and help support any training needs
• Ensure Health & Safety, Food Safety and also Hygiene Procedures & Standards are maintained and followed appropriately
• Offer support and advice in dealing with and resolving customer complaints keeping in mind brand standards

• Communicate effective ways to control the cost of food waste with the use of accurate records
• Ensure all hazards are reported appropriately and efficiently
• Offer training & development of colleagues in relation to all policies and procedures
• Track new managers training progress through in-store visits and training logs
• Assist in the development of training and operational material.

Got what it takes to be a Brand Trainer?
We are looking for energetic, motivated individuals who are passionate training, development and people!

• Experience within a training / learning & development role
• Passion for people and the ability to adapt training styles & methods dependent on the audience
• Driver's license
• Flexibility with working hours / willing to travel to different locations
• Comfortable in conducting training sessions
• Able to create tailor made training sessions and deliver these as and when required to suit the needs of the business/individual
• Ability to adapt coaching skills and teaching styles to the relevant audience
• Conduct shift evaluations of the manager and the team as and when needed

APPLY NOW and start your fantastic career as our Starbucks Brand Trainer! We pride ourselves on training, development and progression so this application is just the start!
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