Job Description

Apply on company website:

1529 - https://careers.family-action.org.uk/FamilyAction/JobDescription/VM1XnSIovT4

Job title: Start for Life and Family Hubs Engagement Worker

Service:

Family Action Perinatal Support Service

Location:

Working across the Bradford District

Hours:

37 hours per week (full-time) 29.6 hours (4 days) considered

Salary:

28,598 - 31,384 FTE per annum

Contract type:

Temporary (Until end of March 2026) - Possible extension subject to further funding

Are you passionate about supporting families? Are you organised, proactive, adaptable, and skilled in engaging families and professionals? Do you have experience of providing advice and signposting and / or community engagement or community outreach work?

At Family Action we support people through change, challenge or crisis. It's what we've done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

The Start for Life programme provides extra support to families to improve children's lives, from when the baby is conceived up to the age of two. Family Hubs support families with children and young people of all ages, and at every stage of family life. Family Hubs are places in the heart of the community where you can attend appointments, meet with staff for a chat, or take part in courses and activities.

Your Impact & Main Responsibilities:

You will plan to and attend sessions across Bradford District in the Family Hubs, satellite sites, and community venues, to engage with families to share information about the Start for Life programme, and encourage participation in the Family Hubs and their offer.

You will be the friendly face and welcoming presence in sessions and clinics, building rapport with the parents/carers and children who attend, and engaging with them.

You will signpost and refer into Start for Life projects and to Family Hub activities and the Family Navigators.

You will support families to access and navigate on the Families and Young People's information (FYI) website and use this to find out what is happening in their local area

You will liaise with Family Hub staff, including Family Navigators, and with Start for Life projects, and professionals and community workers across the system and the local area

Your Skills & Experience (see job description and person specification for more information):

You will have personal experience of pregnancy, childbirth, and early parenting, or have supported people in the First 1001 days.

You will have some experience of supporting families and communities, and of community engagement or outreach work, and advising and signposting.

You will have excellent organisational skills and be able to work autonomously, including forward planning for sessions to attend, in order to maximise the impact of the role

You will have good networking and engagement skills, able to both be friendly and welcoming in engaging with families, and in building connections with professionals and community workers.

Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

What will we offer you?

We'll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We are happy to talk flexible working. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You'll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.

Next steps:

To apply:

See link above

To learn more about Family Action:

check out our Recruitment Pack

To learn more about Family Action's terms & conditions:

check out the Summary Terms & Conditions of Employment

To help us fulfil our commitment to encouraging diversity and promoting equal opportunities:

fill out our anonymous Equality & Diversity Monitoring Information survey

Closing Date:

Monday 18th August at 23.59

Interview Date:

Wednesday 3rd September, in person

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: katie.james@family-action.org.uk

ID: 1529

Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.

JOB DESCRIPTION

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Job title: Start for Life and Family Hubs Engagement Worker

Service: Bradford Perinatal Support Service/Start for Life programme

Salary: Grade 3 (lower: point 20 - point 23)

Hours: 37 hours per week, full-time

(29.6 hours - 4 days or 2 x 18.5 hours - 2.5 days considered)

Location: Bradford District, including Keighley and Shipley

Responsible to: Service Manager

Summary of job:

The Start for Life programme provides extra support to families to improve children's lives, from when the baby is conceived up to the age of two.

Across the Bradford district, our Family Hubs support families with children and young people of all ages, and at every stage of family life. Family Hubs are places in the heart of the community where you can attend appointments, meet with staff for a chat, or take part in courses and activities.

In the role of Engagement Worker, you will promote the work of the Family Hubs and the Start for Life programme, and the projects within the programme. You will work to increase engagement with Start for Life projects and the programme, and with the Family Hubs and activities they offer, and the membership offer. You will ensure that families are aware of and understand the key messages and projects within the Start for Life and Faily Hubs programme. You will help families to sign up for membership, and to find out what is happening locally within Family Hubs and satellite sites, and in the local area. You will help families to access and navigate Family and Young People's Information (FYI) website, to find information, support, help and guidance.

You will attend different activities across Bradford District, including sessions and clinics taking place in Family Hubs and satellite sites. You will meet and greet families and engage with them to increase awareness of and engagement with Start for Life and Family Hubs.

Key tasks and responsibilities:

1. Organise and plan and attend a breadth of different sessions, across the district, to meet the needs of all communities.

2. Attend sessions including clinics, groups, and events in Family Hubs, satellite sites, and community venues, as meets the needs of the programme. Engage with families and share information about what is on offer locally and across the District, including up to date information about their local offer, and local Family Hub.

3. Support families to access and navigate FYI website, and use this to find relevant information, and advice, guidance, and support.

4. Refer to Family Navigators where families need targeted and coordinated support.

5. Build relationships with hub staff, Family Navigators, Start for Life projects, health visiting and midwifery teams, and other local projects, including Maternity Circles.

6. Support the Start for Life and Family Hubs Parent Panels by attending and co-facilitating Parent Panels in the 4 hub areas, and by encouraging families to become members of the Parent Panels.

7. Support the volunteering opportunities within the Family Hubs and as part of the Start for Life programme, encouraging parents and families or others, to apply for volunteer roles. Work with the Workforce Development Lead for Start for Life and Family Hubs to develop volunteering opportunities and complete evaluation to ensure the success of the pilot.

8. Plan and manage time effectively, in order to attend sessions to meet the needs of the programme and maximise the impact of the role.

9. Keep own knowledge up to date to ensure all information shared is current and accurate.

10. Keep records of all engagement activity, in order to feed into monthly monitoring of the work, and quarterly reporting and data submission. Keep track of KPIs and ensure meeting targets.

11. Commit to, and prepare for, your own regular and reflective supervision, and be responsive to appropriate challenge, advice, feedback and direction.

12. Have an understanding of, and comply with, Family Action's and Bradford's procedures for promoting and safeguarding the welfare of children and vulnerable adults.

13. Implement Family Action's Equality & Diversity Policy in every aspect of your work.

14. Comply with Family Action's Health and Safety Policy and Data Protection Policy in order to protect your own and others' health, safety and welfare.

15. Evidence Family Action's values at all times, which underpin Family Action's mission of 'building stronger families' by being people

focused,

havinga 'can do' approach, striving for excellence in everything we do and having mutual respect for everyone we work with, work for, and support through our services

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PERSON SPECIFICATION

Requirements

Essential

Desirable

Education, Qualifications & Background

1

Qualified to NVQ Level 3 or above with an appropriate social care, early years or health qualification

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Experience

2

Experience of engaging with a range of audiences including parents, families, colleagues, professionals via phone, email, social media, and face to face.

?

3

Experience of community engagement or community outreach work

?

4

Experience of working in community settings with those who are less likely to engage with traditional services

?

5

Experience of giving advice and support and effective signposting

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Knowledge & Skills

6

Excellent interpersonal skills with the ability to form trusted relationships with colleagues and partners, and with families and parents.

?

7

Understanding of the potential emotional impact of pregnancy and birth, on mothers, and the demands of parenthood on families, and family relationships.

?

8

Understanding of the challenges faced by a diverse range of families living in different areas of Bradford, and from different backgrounds.

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9

Understanding of parent / infant relationship and the way in which emotional distress, stress, and social isolation can impact on parent-infant relationships

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10

Excellent time management, and organisation with the ability to work autonomously to effectively plan and prioritise, use own initiative and decision-making skills.

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11

Ability to be resourceful, proactive and be solution-focused when needed.

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12

Understanding of services available and professionals working with 'parents to be' and new parents across Bradford District

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13

Good understanding of safeguarding processes and procedures.

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14

Ability to speak a local community language.

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Values

15

Able to evidence Family Action's values at all times, which underpin our mission of 'building stronger families' by:

Being people focused

Reflecting a 'can do' approach

Striving for excellence in everything we do

Having mutual respect for everyone we work with, work for and support through our services

?

16

Be committed to equal opportunities and uphold and comply with Family Action's Equality, Diversity & Inclusion policy in all aspects of your work, promoting its principles amongst colleagues, service users and other members of the community.

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In addition

17

Willing to work hours in a flexible way to meet the needs of the service.

?

18

Willing to work flexibly as required with an expectation of some occasional out of hours work and travel.

?

19

Access to a business insured vehicle to travel across the Bradford area.

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Job Types: Full-time, Temporary
Contract length: 6 months

Pay: 28,598.00-31,384.00 per year

Benefits:

Company pension
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 18/08/2025
Reference ID: 1529