Job Description

? Be the Voice of Manchester Victoria



Keep passengers informed. Keep the station moving. Make your mark.



Are you ready to bring calm to the chaos and confidence to the commute? We're looking for a

Station Announcer

to join our team at

Manchester Victoria

- one of the North's busiest and most dynamic stations. Your voice will be more than just announcements - it'll be reassurance, guidance, and a key part of our customers' experience.

What You'll Be Doing

As a vital part of our operational team, you'll:



Operate Train Announcing and Customer Information Systems



? Provide timely and accurate updates during delays, cancellations, and platform changes

Liaise with Control, Signalling, and Train Crew Depot teams to ensure seamless communication



Keep detailed records of train delays and their causes



Ensure staff and team leaders are always informed of any unit or platform alterations

? What We're Looking For

You're calm under pressure and clear when it counts. We'd love to hear from you if you:



? Are proactive and reliable



Can juggle multiple tasks smoothly



Communicate professionally and confidently



Put health and safety first



Always put the customer first



Are flexible and happy to work shifts, including evenings and weekends

Your Pay & Perks

? 24,088 while completing your initial training (first 6 months)



? 30,086 base salary after training



? Overtime opportunities

Our Benefits Package

We believe hard work deserves great rewards - here's what you'll get:



Career growth - Comprehensive training and access to online learning



Uniform provided - For all customer-facing roles



Cycle to Work Scheme - Save up to 42% on a new bike



Free Northern train travel - For you, your partner/spouse, and dependents*



? Defined Benefit Pension - Generous 1.5x contribution match



Employee Assistance Programme - 24/7 advice and support



? Northern Perks - Discounts, cashback, wellbeing tools & more



Eligibility criteria apply to some benefits.

A Place for Everyone

We're proud to be a Level 2 Disability Confident Employer, an equal opportunities employer, and champions of diversity and inclusion across our workforce. Whether you call it a bap, barm, or cob - there's a place for you here in the railway. Need adjustments during the application process? No problem - we'll work with you to make it accessible and fair.




* ? We use automated screening tools to remove bias and ensure a fair process for everyone. ? If you meet the minimum criteria and declare a disability, we'll guarantee you an interview. All offers are subject to DBS and medical clearance.