Job Description

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About the job:

As the Status & Standards Operations Officer, you will support key areas of activity to support the delivery of our Status & Standards strategy. We are looking for two individuals to join the team on a 0.5 and full time basis.



You will support the work of the team to ensure the successful delivery of professional and specialist status programmes through all the operational aspects of our professional status programmes: the application, participation, review moderation and award processes. In addition, you will provide support to the professional standards and quality activity to ensure professional standards are championed in the sector and quality KPIs are met.



Your responsibilities will be diverse, ranging from supporting the operational delivery to providing excellent customer experience for our status participants and associates. You will build strong relationships with all relevant stakeholders to support the effective delivery of the team KPIs. As this role is part of an evolving team, the nature of the duties may change and develop, according to business needs.



We have two positions available for this role.part time 0.5 FTE on a dual role basis (17.5 hours) Wednesday to Friday full time 1 FTE (35 hours)
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Your profile

Professional and specialist status programmes:

Support the application, review, moderation, award and certification processes for our professional and specialist status programmes by:

Assisting applicants to complete their professional formation applications through appropriate advice and guidance on eligibility criteria and the use of the e-portfolio Providing guidance and support to participants and associates Managing the production of award materials and the certification process

Professional Standards

Support the development and maintenance of professional standards for teachers, trainers, leaders, and related roles by:

contributing to administrative tasks, research, and project coordination to ensure relevance and accuracy by: Assisting in the delivery and continuous improvement of self-assessment tools and processes, including data collection, reporting, and user support to enhance sector-wide engagement and reflection. contribute to stakeholder engagement activities by supporting communications, events, and feedback mechanisms that promote awareness, understanding, and quality use of the Professional Standards across the education sector.

Customer experience and events:

Providing customer support and supporting the delivery of status and standard events, including but not limited to:

Providing technical support during the application, submission and awarding of professional and specialist statuses

Data and platforms

Maintaining and updating IT platforms as required. Analysing data to provide insight on the status and quality activity

General administrative duties:

Provide general administrative support for the Quality, Standards and Statuses team by:

Compiling reviewer, moderator and associate contracts, ready for sign off following agreed internal processes
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The successful candidate will have:

Desirable to have knowledge of Standards and Statuses and skills to research and develop knowledge Level 3 business administration qualification or equivalent Great team player Proactive Attention to Detail Highly organised. Excellent organisational planning Strong IT skills, Microsoft Office Solution orientated - problem solver, flexible, adaptable & resilient Strong communications skills Operational understanding of CRM systems Data literacy - excel, data manipulation, analysis and interpretation of data, principles of good data management/cleaning.

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If you are an exceptional candidate who would like to make an impact and enjoy working in a vibrant and cooperative environment, we will welcome your application.



Applicants should apply by submitting a CV and cover letter (2 pages maximum), outlining how you fulfil the requirements of the person specification.#

Information

Starting Salary: 37,150 per annum to start, with service and performance related progression

Location: Remote

Deadline for applications: Midday 19th September 2025 (ETF reserve the right to close this vacancy earlier than advertised date).#

Benefits:

Generous holiday entitlement (30 days) - including1.5 days to be taken over Christmas which gives you 3 days off over that period 8 Bank Holidays London Allowance of 1,000 per annum (if eligible) for hybrid working London office based staff to support commuting costs Pension Scheme provided by Aviva (Employer = 6% / Employee = 2%) Life Assurance (4 x basic salary upon death in service Group income protection SimplyHealth Cash Plan (Enables you to get reimbursed 100s for optical, dental, physio and other day-to-day health costs, plus health and wellbeing discounts (for all directly employed staff). Employee Assistance Programme (EAP) and Help@Hand Staff Training and Development Work-life balance policies / Flexible Working / TOIL Volunteering leave - 5 days in total (3 days paid and 2 days unpaid) Generous sick pay Enhanced Maternity/Paternity Leave CPD Opportunities Cycle to Work Scheme Access to our onsite gym (chargeable at 4.99 for a day pass, 12.99 for a week pass or "26 per month) - TruConnect BHN Extra Discounts - Great savings over 100 brands
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About us

Every day, educators and leaders across the Further Education (FE) and Skills sector inspire curiosity, drive progress and empower learners to achieve their potential. The Education and Training Foundation (ETF) is here to champion the vital role of the FE and Skills workforce. Working in partnership, we drive professionalism by setting the professional standards for the quality of teaching and leadership across the sector. We provide educators with a pathway of professional development throughout their careers, champion inclusion and enable sector change for a thriving FE and Skills sector. Together, we are transforming lives and opportunities for learners aged 14 and above.