Step Into Work: Customer Service & Digital Promotion Pathway (starts 27th Jan)

London, ENG, GB, United Kingdom

Job Description

Thinking about getting back into work or changing direction?

We support motivated individuals who want to move towards employment in customer service, hospitality, business support, or digital roles, through structured guidance, recognised training, and employer connections.

Important:


This is not an immediate paid role.
This opportunity is a pre-employment pathway that combines fully funded online training with practical employability support to help you progress into job opportunities.

There are no fees. Training is free and forms part of a route into employment.

What you will gain



Practical, workplace-focused training Support to improve your CV and prepare for interviews One-to-one guidance to help identify suitable job routes Access to employer interviews and job opportunities after completion Ongoing support with applications until you start work
Fully funded training and qualifications

Eligible candidates will work towards nationally recognised qualifications at no cost:

NCFE Level 2 Certificate in Customer Service for Hospitality NCFE Level 1 Award in Developing Enterprise Skills NCFE Level 2 Certificate in Digital Promotion for Business

Skills you will build



Confident customer communication and service delivery Teamwork, professionalism, and workplace behaviour Digital content creation and online promotion Business awareness and problem-solving Understanding employer expectations

Progression



After completing the pathway, you will continue to receive employability support and be introduced to suitable job opportunities through our employer network.

Eligibility



Living in a London borough Currently unemployed Right to work in the UK Student visa holders are not eligible

Programme details



Start date: 27 January 2026
Format: Online pre-employment pathway with employer-linked progression
Places: Limited

If you are ready to build confidence, gain recognised skills, and move towards employment with structured support, apply now.

Job Type: Temporary
Contract length: 2.5 weeks

Application question(s):

Do you live in London? Are you currently unemployed? Do you have the right to live and work in UK?
Work Location: Remote

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Job Detail

  • Job Id
    JD4567418
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    London, ENG, GB, United Kingdom
  • Education
    Not mentioned