Job Description

Steps Administrator

Location:

Shire Hall, GL1 2TG

Start Date:

ASAP

Contract Duration:

3+ Months

Working Hours:

Mon - Fri, 09:00 - 17:00, 37 Hours per week

Pay Rate:

14.14 per hour

Job Ref:

5272310

Responsibilities

Support the issuance of advice for Education, Health and Care Plans, in accordance with the SEN Code of Practice and relevant legislation. Liaise and respond to enquiries from parents and professionals, both orally and in writing, in a sensitive and professional manner. Contribute to meeting statutory, local, and national performance indicators and targets. Input data to monitor resources and performance indicators for Education, Health and Care Plans and broader SEND processes. Promote the welfare of children and young people, ensuring priority is given to safeguarding and that GCC safeguarding policies and procedures are followed. Maintain and develop appropriate systems, including ICT, and processes within the team. Gather evidence for Special Educational Needs and Disability Tribunal. Establish and maintain relationships across schools and settings to support lead professionals with timely communications. Undertake duties related to the work of GCC as required. Ensure statutory processes and deadlines are strictly monitored and adhered to in line with current regulations during case reviews.

Person Specification

Experience

Proven track record of working in a high-pressure environment to tight timescales. Proven ability to handle highly sensitive information. Experience dealing with challenging situations with service users.
Knowledge, Skills, and Understanding

Proven skills in effective involvement with service users to develop and improve service provision. Understanding of the SEND code of practice and local authority responsibilities for children with SEN. Ability to work on own initiative. Good knowledge of Microsoft Office Packages and other IT systems. Ability to implement procedures within statutory timescales.
Behavioural Attributes

Demonstrate Gloucestershire Leader/worker Behaviours. Ability to function effectively in a pressurised environment. Ability to build effective relationships and work collaboratively with service users at all levels. Ability to build effective relationships within a team environment. Emotionally resilient. Flexible, creative, and focused. Ability to prioritise demands. Achieves corporate objectives. Commitment to achieving the best outcomes for children and young people. Taking responsibility and being professionally curious and holding self and others to account.
Education & Qualifications

5 GCSEs or equivalent skills or experience.

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Job Types: Full-time, Fixed term contract
Contract length: 3 months

Pay: 14.14 per hour

Expected hours: 37 per week

Language:

English (preferred)
Work Location: In person

Reference ID: 5272310