Job Description

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Overview
What's this role about?
As part of our retail team, you'll be joining our store in Bicester Outlet, as our Stock Assistant on a permanent, part-time basis. Stock availability is essential to delivering our customer promise, with a core service being fulfil from store which seamlessly enables our customers to access different options and sizes from any store location in the UK, and have it delivered directly to them within days. This role will lead our stock control, including the fulfil from store activities, ensuring that we meet our customers expectation on stock availability.
Responsibilities
What you'll be doing

• Processing stock deliveries, ensuring all items are pre-retailed to the highest standard
• Ensuring new lines and replenishment are placed on the shop floor as priority following delivery
• Managing timely replenishment of stock throughout the day, ensuring size availability is always maintained
• Processing stock recalls back to the warehouse in line with our stock returns standards and policy
• Processing Fulfil From Store picks and preparing them for collection, ensuring that our company find rate target of 90% is achieved
• Completing Inventory scans daily and maintaining stock file accuracy through regular adjustments
• Completing Collect In Store Parcel audits and supporting with Collect In Store parcel collections and returns
• Supporting faulty stock management and returns
• Ensuring stockroom standards, organisation and cleanliness are maintained to support replenishment and limit stock damage

• Previous stockroom or stock handling experience
• Good written and verbal communication skills
• Excellent attention to detail
• A passion for premium or luxury product
• Previous experience in a customer-facing environment
• Flexibility and ability to adapt to changing priorities
• Ability to work in a fast-paced retail environment
• Have excellent communication and interpersonal skills
• Have excellent organisational and decision-making skills
• Be a team player