Job Description

Overview:

STOCK ASSOCIATE

Department:

Retail

Reporting to:

Stock Manager

The Stock Associate is part of the stock team and responsible for receiving, organizing, and maintaining store

inventory. It requires a close attention to detail, the ability to conduct moderate to heavy physical labor, and strong

organizational skills.

Major Responsibilities include but are not limited to:

Operations



Keep selling floor and merchandise neat, organized and stocked Assists in cleaning up the store and stockroom during closing shifts Assist in the maintenance of all inventory in the stockroom and on the selling floor Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork Checks items received against shipping invoice to ensure the shipment is accurate Replenishes stock on the sales floor as needed Packs up defective items or overstock and arranges for the return shipment Observes proper safety procedures in the stockroom, particularly when lifting and moving heavy items Reports issues or problems to stock manager or store manager Participate in inventories Assists managers and associates in preventing theft and maintaining proper inventory. Comply with all Point-of-Sale policies and procedures Properly execute all relevant register functions Adhere to work schedule, inclusive of time and attendance Attends store meetings Participate in all relevant training and development seminars, programs and meetings as directed by store

management

Customer Service

Provide the highest level of customer service Answers customer and sales associate questions about available items in stock Retrieves items from stockroom at customer request. Places special orders for customers when necessary Build and maintain repeat clientele; utilize client book Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

We are an Equal Opportunity Employer M/D/F/V

Responsibilities:

Job Requirements:

Experience of retail and luxury Able to work as a team member Excellent personal organizational skills with attention of detail and accuracy Possesses physical strength necessary to unload, lift, and carry heavy boxes Is familiar with inventory software Demonstrates ability to read and interpret invoices and packing slips Exhibits familiarity with proper safety procedures in the stockroom Able to work under pressure and to thrive in a fast-paced, challenging environment * Able to work on different tasks easily - Multi-tasking