Job Description

Join the Fortnum & Mason Heathrow - T4 Team!

Our beautiful Heathrow Terminal 4 pop up store till Jan 2027 and is the perfect place to pick up a taste of home, or a little gift to take away. We offer the best of Fortnum's food, drink and gifts to our international travellers - from our iconic hampers to our popular range of teas, preserves and confectionery, there is something for everyone.


Fortnum & Mason are looking for an exceptional Stock Controller to join our unique Heathrow - T4 pop store. Responsible for the accurate reporting of stock, ensuring a continuous product stream to the shop floor, and replenishing the shelves and displays, we're looking for an organised individual with strict attention to detail and a proactive attitude. Passion for product and a hunger to learn is imperative, as you will be responsible for collating a vast array of stock. All potential employees will undergo a 5 year reference check covering your employment and/or education up to the present day. This is requirement for all employees working at Heathrow.

Why Work For Us:

Competitive hourly rate + paid overtime Discretionary annual bonus (up to 5% of salary) Up to 40% store and restaurant discounts Subsidised staff meal scheme 28 days holiday + a day off for your birthday and 5 extra wellbeing days off Matched pension scheme and career development opportunities Annual staff party

What You'll Do:

Take on deliveries Work alongside the floor team to replenish stock Review and improve stock count

What We're Looking For:

Experience in a fast paced environment in a similar role in stock controlling/replenishment Proven ability to deliver excellent customer service A friendly warm approach with great people skills Flexibility to work various shifts, including weekends, early shifts and late finishes Outstanding communication skills
This is a great opportunity to demonstrate a genuine passion in delivering a memorable experience to all our customers, as well as developing your skillset within a luxury setting.


We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment.


In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.