Job Description

As the oldest Cornish pasty maker in the world, we pride ourselves on delivering delicious baked goods and brilliant customer service. We are now seeking a full-time, permanent Store Manager to lead and inspire our team in Basingstoke Train Station for 39 hours a week.


Our store is open every day of the week, with operating hours from 6am - 8pm, sometimes later for special events. The ideal candidate will be available to work flexible hours across all seven days including weekends.


Responsibilities:

Team Leadership:

Manage hiring, performance, scheduling, and task assignments for the team.

Daily Operations:

Oversee the daily operations of the shop, ensuring a seamless customer experience.

Commercial Targets:

Develop and implement plans to achieve commercial targets for sales, standards, people, and costs.

Quality Assurance:

Conduct regular audits to ensure the shop is functional, presentable, and maintains high standards of hygiene and food safety.

Stock Management:

Champion stock availability and product quality, oversee ordering, stock counts, merchandising, and stock rotation.

Customer Service:

Serve as a role model for delivering the best customer service experience on the high street.

Team Development:

Ensure the store team is safe, motivated, and well-trained.

Requirements:


Previous management experience, preferably in food retail. Ability to handle multiple tasks in a fast-paced environment. The ability to monitor, manage and improve KPIs.

Flexibility to work a variety of shifts, including weekends and holidays.

Due to the tasks involved within this role, you must be 18 or over.

What We Offer:

Pay:

27,000 - 30,000 per annum (depending on experience).

Colleague discount:

You and one family member or friend can enjoy 50% off our products.

Free hot drinks while on shift:

These aren't just normal hot drinks from a kettle; they can be flavoured and crafted to your liking.

Discount on Cornish Sea Salt products:

Enjoy discount on a range of Cornish Sea Salt products.

Flexibility:

We offer flexible working hours to help you balance your work and personal life.

Long Service Awards:

Celebrate your career milestones with Warrens through our Long Service Awards.

Uniform provided:

We provide a uniform to ensure you look professional and feel comfortable at work.

Ongoing training and development:

Benefit from continuous training and development opportunities to grow your skills and advance your career.

Store incentives:

Participate in store incentives and earn rewards for your hard work and dedication.

If you're a motivated, customer-focused individual with leadership skills and a passion for delivering quality products, we want to hear from you!


Due to the immediate requirement for this role, applications are reviewed on a rolling basis, so please apply early to avoid disappointment.


If you are selected for an interview, we will reach out to you at the contact number you provide on your CV. If we miss you, we will leave a voicemail, so please check your messages regularly.