Job Description

Overview

We are seeking a dynamic and experienced Store Manager to lead our retail team and oversee daily operations. The ideal candidate will possess strong management skills, excellent communication abilities, and a passion for delivering exceptional customer service. This role offers an opportunity to utilise your organisational expertise and leadership qualities within a vibrant retail environment. The successful applicant will be responsible for driving sales, managing staff, and ensuring the store maintains high standards of merchandising and operational efficiency.

Duties

Lead and motivate the store team to achieve sales targets and deliver outstanding customer service. Supervise daily store operations, including opening and closing procedures. Manage staff scheduling, training, and performance evaluations to foster a productive work environment. Oversee merchandising activities to ensure attractive product displays that maximise sales potential. Handle customer enquiries and resolve issues promptly with professionalism and courtesy. Analyse sales data and prepare reports to inform strategic decisions. Maintain stock levels through effective inventory management and ordering processes. Ensure compliance with health and safety regulations and company policies. Implement promotional campaigns and organise in-store events to enhance customer engagement. Utilise organisational skills to streamline processes, optimise workflow, and improve overall store efficiency.

Requirements

Proven management experience within a retail or similar environment, including supervising teams. Strong leadership qualities with the ability to inspire and manage diverse staff members. Excellent communication skills, both verbal and written, with proficiency in phone etiquette. Organisational skills with the ability to prioritise tasks effectively in a fast-paced setting. Experience in sales management, merchandising, and administrative duties. Multilingual or bilingual abilities are highly desirable to serve a diverse customer base effectively. Demonstrated proficiency in time management and organisational planning. Management qualification or relevant retail management experience is preferred. Ability to adapt quickly to changing priorities whilst maintaining attention to detail. This position offers an engaging environment where leadership, organisation, and customer service excellence are valued highly. We welcome candidates who are eager to contribute their expertise towards the continued success of our store.
Job Types: Full-time, Fixed term contract, Temp to perm, Graduate
Contract length: 36 months

Pay: 32,000.00-39,000.00 per year

Benefits:

Company pension Flexitime On-site parking Store discount UK visa sponsorship Work from home
Work Location: In person