Job Description

Join our dynamic team at Butterwick, a vibrant shop and bakery dedicated to delivering exceptional coffee and delicious baked goods. We take pride in crafting memorable experiences for our customers through quality products and outstanding service.

Location:

Market Harborough

:

Are you passionate about coffee, baked goods, and providing exceptional customer service? We are seeking a dedicated and enthusiastic Store Manager to lead our team and ensure the smooth operation of our coffee shop and bakery.

Responsibilities:

Oversee daily operations of the coffee shop and bakery, including managing staff, inventory, and customer service. Train, mentor, and motivate team members to maintain high standards of product quality and customer satisfaction. Develop and implement strategies to increase sales, enhance profitability, and improve overall efficiency. Monitor inventory levels and place orders for supplies as needed to ensure adequate stock availability. Maintain cleanliness and organization of the store, adhering to health and safety regulations. Handle customer inquiries, complaints, and feedback in a professional and timely manner. Collaborate with the management team to develop marketing initiatives and promotional activities to drive business growth. Prepare regular reports on sales performance, inventory management, and other key metrics for management review.

Requirements:

Previous experience in a managerial role within the food and beverage industry, preferably in a retail shop or cafe setting. Strong leadership skills with the ability to inspire and motivate team members. Excellent communication and interpersonal skills. Proven track record of achieving sales targets and managing budgets. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Knowledge of coffee brewing techniques and appreciation for quality coffee and baked goods. Flexible schedule, including weekends and holidays.

Benefits:

Opportunities for career growth and advancement within the company. Employee discounts on coffee and baked goods in store and online Incentive package. Positive and supportive work environment with a passionate team.
If you are a coffee enthusiast with a passion for delivering exceptional customer experiences, we want to hear from you! Join us in creating memorable moments for our customers at Butterwick.

Apply now with your resume and cover letter outlining your relevant experience and why you would be a great fit for this role.

Job Types: Full-time, Permanent

Pay: 13.00 per hour

Additional pay:

Tips
Benefits:

Discounted or free food Employee discount Store discount
Schedule:

8 hour shift Day shift Weekend availability
Education:

Certificate of Higher Education (preferred)
Experience:

Customer service: 3 years (preferred) Management: 2 years (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person