We are the people of Sahara. We are unconstrained. Our adventurous spirit leads us beyond the High Street to destinations lesser known. For clothes that mean more. That add to the story of our lives. We are unique. Try and pin us down, it doesn't work. Label us and it won't stick. We believe that demographics divide, age is just a state of mind and body type is what each one of us sees in the mirror. We are leaders. Visionaries in our own right. Creative, passionate - and only ever underestimated once.
Sahara is a family-run business that creates collections for the free-spirited, independent woman. We are now seeking a dynamic and proactive Store Manager. The successful candidate will have worked in the fashion or design industry or in a similarly creative business in a retail division.
Core responsibilities:
People
Provide inspirational leadership to Sahara's team of Sales Advisors
Lead by example with all company policies, from timekeeping to dress code
Update the store team on all things Sahara; from business performance to product and season launches
Manage all staff processes including recruitment, development and training, performance and disciplinary
Sales
Improve the commercial performance of the store by increasing its turnover and maximising profitability; managing stock levels and making key decisions regarding stock control
Drive sales and forecast future sales volumes; analysing and interpreting trends to facilitate planning
Use IT systems to record sales figures for data analysis and forecasting
Overall responsibility for sales and reporting/analysing any distinct changes in sales performance
Improve the commercial performance of the store by increasing its turnover and maximising profitability procedures
The Customer
Role-model exemplary, personal customer service at all times
Respond appropriately and timely to in-store customer enquiries
Promote Sahara by organising special promotions, displays and events in conjunction with Head Office
Ensure first class store standards are maintained at all times
Awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing
Operational
Implement and maintain all operational standards including, but not exhausted to: staffing rotas, stock takes, visual merchandising
Highlight changes to improve the business e.g. managing store expenditure to reduce costs; review opening hours to ensure the store can compete effectively in the local market
Be responsible for the day-to-day management of the store in accordance with overall Company policy
Ensure store takes balance, maintain overall responsibility for banking and petty cash expenditure
Essential skills/knowledge
Previous retail management experience
First class people and customer service skills
The ability to relate to the product and understand the Sahara customer profile
Strong organisational skills
Positive outlook and a sense of humour
Desirable skills/knowledge
Womenswear retail background
Knowledge of Epos till systems
Working knowledge of Excel and MS packages.