Job Description

Description

Here at Safestore

our people make the difference

. We're a

friendly

team and thrive on providing

exceptional customer service,

whilst selling the right storage solution to our customers.

Basic starting salary: 29,000

per annum.

Including a bonus each month which can take you up to - 33,350 per annum

As a Store Manager, you will lead by example and give your team all the

encouragement

and training they require. You will motivate them to provide an

excellent customer experience,

ensuring that they build great

customer relationships.

You'll lead the way by driving your team's performance and being focused on

maximising sales.

We just want you to be yourself, and before you know it you will be part of the Safestore team, dazzling our customers and achieving your store's bonus targets.



This is a full-time, permanent role where you'll work

40 hours per week

on a rota basis, covering

5 out of 7 days

. Shifts will fall within our opening hours: Monday to Saturday from

7:30am to 6:30pm

(with extended hours on Thursdays until

8:30pm

) and Sundays from

10:00am to 4:00pm.

What we will offer you:

28 days

paid holiday per year (including bank holidays) Bonuses of basic monthly salary for achieving targets Enhanced parental leave Pension scheme Healthcare cash plan for all colleagues Wellbeing initiatives such as discounted gym membership and a cycle to work scheme Sharesave scheme with

huge success historically

for our colleagues Colleague and family

discounts

on Safestore products and services Employee Assistance Programme

What you will offer us:

Sales:

Achieving your targets by understanding every customer's requirements, and advising on the best solution from enquiry through to move in, driving your store's performance (P&L) and achieving targets.

People:

Leading and motivating the store team through coaching and providing constructive feedback, encouraging them to enhance performance.

Customer service:

Identifying every opportunity to maximise customer experience with exceptional service.

Store Standards:

Take pride in managing a store's overall responsibilities, including Health and Safety and maintaining exceptional standards to create a great impression for customers .

A successful Store Manager will:

Have had previous experience in a

management

role Have an

operational

background in a

customer facing

environment such as retail/consultative sales Be able to

lead a team

and

coach

for performance Be able to

communicate

and

build relationships

with all stakeholders Have strong

commercial

acumen Be able to lead your team through the

fast-moving

storage industry environment

About Safestore

Safestore is the UK's largest self-storage group, and part of the

FTSE 250

. We believe that engaged colleagues, who feel valued by our business, are the foundation of our customer-focused culture. We know our people as individuals, and show respect for each other, enabling everyone to have a voice so that they can bring their full, unique selves to work. We are exceptionally proud that, in 2021 and in 2024 we were awarded the prestigious

'Investors in People' Platinum accreditation

.