Job Description

Job Overview

We are seeking a full-time, experienced Store Manager to lead our retail team in Oxford. Our store specialises in high-quality gifts, British souvenirs, and heritage apparel including Harris Tweed and cashmere. The ideal candidate will bring strong leadership, operational discipline, and a passion for delivering exceptional customer service in a fast-paced retail environment.

We welcome applications from former Poundland Store Managers, Area Managers, or candidates with similar high-volume retail experience. We recognise the operational rigour and team leadership skills developed in such roles and value their relevance to our business.

Key Responsibilities

Oversee all aspects of store operations, ensuring compliance with company policies and retail standards Lead, coach, and develop a high-performing team with a focus on customer engagement and sales excellence Manage inventory, merchandising, and visual presentation to maximise appeal and turnover Implement sales strategies to meet and exceed revenue targets Conduct regular team briefings and performance reviews Handle scheduling, payroll coordination, and administrative reporting Foster a collaborative and professional working environment Maintain clear communication with senior management regarding store performance and operational challenges

Candidate Requirements

Minimum 5 years' experience as a Store Manager in retail, with references from previous employers Proven ability to lead and motivate diverse teams in a customer-facing environment Strong communication skills, both verbal and written Organisational discipline with the ability to manage priorities and meet deadlines Experience in merchandising, sales strategy, and stock control Administrative competence in rota planning, reporting, and compliance Bilingual or multilingual abilities are highly desirable to support our international customer base Preference given to candidates with experience in high-volume retail environments such as Poundland or similar

Compensation & Benefits

Competitive salary Performance-based bonus scheme linked to sales growth Staff discount and seasonal incentives
If you are ready to take on a leadership role in a vibrant retail setting with heritage products and international appeal, we encourage you to apply today.

Job Type:

Full-time, Permanent

Job Types: Full-time, Permanent

Pay: 35,000.00 per year

Benefits:

Employee discount Store discount
Work Location: In person