Our mission is to provide an authentic and affordable Polish shopping experience for everyone. We operate in 14 different locations across London, Slough and Reading and have been providing a service since 1996. If you share our passion for Polish produce and feel you could support our mission, please apply within!
Due to the continued growth of the business, we are looking for
Store Manager
What do we offer?
permanent employment in a friendly family-like atmosphere
quality training with progression opportunities
competitive salary and bonuses
pension scheme
generous 20% staff discount
As a Store Manager we will need you to be great at getting the best out of your team. You will lead by example, inspiring your team to deliver the best service to our customers.
You will be used to being part of a busy and dynamic environment. Your list of duties will vary, from managing the shop team, through ensuring a high level of customer service, to overlooking health & safety and security standards.
What will you do?
take full responsibility for the day-to-day operations of your store and its performance
effectively delegate workload and motivate your team to achieve key KPIs
plan rotas, place and monitor orders, check inventory and set the goals for each shift
solve problems swiftly to ensure your team can focus on their tasks
handling daily and weekly cashing up reports
recruit, train and develop your team to ensure productivity levels are high
cooperation with Head Office and other stores' managers
Shop Managers work a 40-hour week. However, this is not a Monday to Friday job. You'll be expected to work weekends as it's often the busiest time, so you'll need to be on-hand. You will have your office space, but you'll be also expected to spend plenty of time on the shop floor too. Once you've learned the ropes and gained more experience, there are opportunities to move to bigger stores with more responsibility. We guarantee exciting experiences and valuable development opportunities.
What will you need?
You'll need bags of stamina as you'll be on your feet a lot, plenty of motivation and strong communication skills. You also need to have:
Experience of leading and developing a team in a fast-paced, target-driven environment
Excellent time-management, delegation and problem-solving skills
A customer-focused manner, prioritising the customer experience at all times
Willingness to be continuously on the go, working alongside your team, on every shift
The determination to complete your work in the allocated time to ensure productivity
Fluency in English and Polish
Microsoft Office Fundamentals (Outlook, Word, Excel).
If you would like to ask any questions about the role or application process prior to applying, please do not hesitate to contact us.
During the recruitment process, Mleczko Delikatesy Ltd collects and processes personal data relating to your job application. Our actions about collection and use of data are clear and we meet necessary data protection obligations. For more information about Job Applicant Privacy Notice follow this link.