Job Description

Store Manager

***This is an exciting chance to be part of a brand new team in York creating a new community!***

What\'s the Role?

Opening our brand new York store. Recruiting, building and leading your team to create a fun, interactive and exceptional customer experience that creates a passionate community around this new location!

All usual tasks involved in retail store management (HR, VM, admin, H&S, stock management etc.) with a big focus on passionate customer service and spreading the word about Bird & Blend Tea.

You will be responsible for introducing the Bird & Blend Tea Co. brand in the local area which will involve running an amazing store, local marketing, digital marketing, events in and outside of your store as well as growing and working with our wholesale partners.

What would my responsibilities be?

• Ensuring every single person that walks through the door gets an exceptional Bird & Blend experience, provided by an empowered, passionate + happy team.

• Ensuring the store and its team members are always maximizing every opportunity to spread the Bird & Blend word to as many people as possible, including those who may not be inside the store!

• Delivery of in store events such as workshops and external events in the community.
• Delivery of new products and seasonal campaign activity including team training, visual merchandising and drinks creation.
• Working to embed the brand in the local community via events, wholesale, marketing and community engagement
• Highest point of accountability for all security, H&S, food hygiene, cleanliness and safety at work requirements for your store.
• All HR for the store team including recruitment, training, development, team meetings, payroll etc.
• Developing your Trainee Manager to ensure that one day they will be able to run their own store.
• Responsible for ordering and management of stock to ensure the store is efficiently but sufficiently stocked and that traceability, rotation and batch dating are up to date.
• Analytical research and planning to ensure stock and staffing predictions are always as knowledgeable as possible.

• Spreading best practice across areas of the business to always be improving processes and activity when it comes our retail stores.

Does this sound like you?

• Tea pun enthusiast
• Passionate about customer experience and representing Bird and Blend Tea Co.
• Keeps a cool head whilst spinning many plates and thrives under pressure
• Enjoys coaching and developing a team to its highest standards
• Organised and efficient with a can-do attitude
• Has a passion for the environment and can support B&B in reaching impact goals set out in the sustainability and impact strategy. (We\'re a B-Corp!)
• Wants to work for an ethical brand, alongside a vibrant group of like minded people

Are there any perks?

Of course there are, for all your hard work you will get:

• To be a member of a small independent who truly cares about its team and will support its team members in any areas in which they wish to grow.
• To be a member of a fun, friendly & supportive team who like to have fun at work.

• Free tea drinks when working
• Monthly tea allowance and a generous staff discount
• Retail Trust Membership -Supporting your wellbeing
• Membership of company pension scheme (if applicable)
• Holiday accrual that grows with loyalty
• Bike to work Scheme
• Retail Retail Rewards Shopping discount scheme

Who are Bird & Blend Tea co?

Bird & Blend was set up and is run by Krisi and Mike, who met whilst studying Politics (of all things!) at university. Starting off packing tea in their bedroom and attending markets, building Bird & Blend from scratch while staying true to our ethos and values has been Krisi and Mike\xe2\x80\x99s passion. Now with an awesome team, multiple retail stores & a thriving international online store, Bird & Blend is leading the way in tea innovation in the UK.

You can read heaps more information about us and our mission here:

Now what?

All that\'s left to do is grab yourself a brew and hit apply!

Don\'t forget to add a covering letter - we would love to hear a little more about you and your reasons for applying (that\'s the best bit!)

Applications without a covering letter are not considered.

We are committed to equality of opportunity for all, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

If you require any reasonable adjustments to support you throughout the application or interview process please let us know.

PS, We are also a living wage employer - Wahey!

Bird & Blend Tea Co