Job Description

Job Overview

We are looking for proactive and reliable store staff to support the day-to-day operations of our busy convenience store, including assisting customers, supporting online delivery processes and maintaining overall store upkeep (stock rotation, stock deliveries). The ideal candidate will bring retail experience and a customer-first mindset. As a customer-focused store, we promote a culture where staff are encouraged to maintain a positive mindset and a commitment to delivering excellent service every day.

Key Responsibilities

Manage daily store operations, including opening/closing duties. Ensure high standards of customer service, handling complaints and resolving issues professionally and efficiently. Support online delivery services by coordinating order fulfilment and ensuring timely dispatch. Maintain health and safety standards and ensure compliance with store policies and procedures. Effective stock rotation and replenishment Receive and check supplier deliveries

Must-Have Requirements

Experience in a retail environment- must be supported by employer references Strong communication and interpersonal skills. Confident in resolving customer queries and complaints calmly and professionally. Familiar with basic administrative tasks such as till operation Managing cash handling procedures and maintain accurate record of sales. Ability to work professionally and with staff members and customers Flexible approach to working hours- including weekends, mornings, evenings and holidays

Nice-to-Have Skills

Experience in handling stock deliveries and processing invoices. Familiarity with in-store promotions, pricing strategies and tracking product trends. Ability to utilise in-store systems and delivery applications
Job Types: Part-time, Permanent

Pay: 12.21 per hour

Expected hours: 20 per week

Application question(s):

Please list the name, workplace address, your employers company email address and phone number- for your previous retail employment Why do you think you would be good for this role?
Experience:

Retail: 1 year (preferred)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person