Job Description

Job number

COO01309

Faculties

Chief Operating Officer (COO) Team

Departments

Campus Operations

Salary or Salary range

30,177 - 33,310 per annum

Location/campus

London campuses

Contract type work pattern

Full time - Open ended

Posting End Date

26 Nov 2025

About the role

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Imperial is a world Top 10 university with an international reputation for excellence in teaching and research. The Hospitality Department of the Property Division are responsible for operating various cafes, restaurants, bars and events located across all their Campuses to provide affordable and high-quality food and services for the Imperial community and external clients. They create a valuable resource for Imperial, which in turn supports our academic community of world leaders in the provision of Engineering, Medicine, Natural Sciences, Business Management, Research and Teaching.



We are looking for an experienced Stores and Distribution Team Leader who will be responsible for supporting, deputising for and assisting the Stores and Distribution Manager to oversee the daily operations of the Central Stores area, the Stores Team.

What you would be doing

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In this role, you will support the daily operations of the Stores and Distribution Team, helping to manage deliveries, collections and the safe movement of goods across campus. You will execute floor plans and assist in catering services when needed to ensure that events, exams and hospitality activities are set up on time and in compliance with Imperial and departmental procedures, health, safety, and hygiene legislation.



Your role will ensure all venues and furniture/equipment are clean and safe by conducting routine checks and reporting any issue with service/collection. You will also be supervising and supporting new or agency staff, ensuring a courteous and efficient service to all customers across Imperial.

What we are looking for

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Basic Food Hygiene Qualification Previous experience working in a similar catering and events environment, and manual handling role An understanding and responsible attitude of the importance of health & safety at work and associated regulations/legislative requirements Physically able to use and operate different equipment/machinery and lift objects of varying loads A command of verbal English to be able to understand basic instructions and communicate effectively with customers, staff, students and visitors Excellent organisational and time management skills to deliver an efficient and effective service Enthusiastic and knowledgeable about customer care/service with the ability to work with a variety of personalities at all levels Tact and diplomacy to deal with people in all circumstances in a professional manner Ability to use own initiative with limited supervision, and deal with problems which may hinder the delivery of an effective service A flexible approach to work, with willingness to work a 5 over 7-day shift pattern including evenings and weekends, and responding to emergencies as required, across all Imperial sites

What we can offer you

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The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity. Benefit from a sector-leading salary and remuneration package (including 39 days' annual leave and generous pension schemes). Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme. Interest-free season ticket loan schemes for travel. Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

Further information

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If you require any further details on the role please contact:

Marcin Olejnik - m.olejnik@imperial.ac.uk

Closing Date: Midnight on Wednesday 26 November 2025

Available documents

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Attached documents are available under links. Clicking a document link will initialize its download.

Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.

We reserve the right to close the advert prior to the closing date stated should we receive a high volume of applications. It is therefore advisable that you submit your application as early as possible to avoid disappointment.



If you encounter any technical issues while applying online, please don't hesitate to email us at support.jobs@imperial.ac.uk. We're here to help.

About Imperial

Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.



Join us and be part of something bigger. From global health to climate change, AI to business leadership, here at Imperial we navigate some of the world's toughest challenges. Whatever your role, your contribution will have a lasting impact.



As a member of our vibrant community of 22,000 students and 8,000 staff, you'll collaborate with passionate minds across nine London campuses and a global network.



This is your chance to help shape the future. We hope you'll join us at Imperial College London.

Our Culture

We work towards equality of opportunity, to eliminating discrimination, and to creating an inclusive working environment for all. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages.



Our values are at the root of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity, and innovation.