Job Description

Role: Stores & Inventory Supervisor

Location: Kitt Green, Wigan

About the role:

Line manager responsibility for an onsite stores and inventory team Deputise for the Customer Operations Manager through any periods of absence Proactive support and development of direct reports Ability to translate best in class stores management principles to specific Stores Improvement Plans, driving continuous improvements through the stores and inventory teams Understanding and managing customer risk through management of stocked inventory via regular min/ max reviews with customer and proactive obsolescence management with suppliers Ensure key standard operating processes contributing to the successful running of stores operations and delivery of stores related contractual requirements should be documented and in place including daily, weekly, monthly checklists as appropriate Ensure the stores team are aware of and deliver at all times, excellent standards of customer service within the stores environment inclusive of timed requests

Working Hours:

Mon - Fri: 8.30am - 17.30pm

Weekly Hours: 40

Breaks: 60 min

About you:

You will have strong general knowledge of stores operations and inventory management systems and principles and be understanding of best-in-class stores management, not to mention have appreciation and understanding of the importance of excellent customer service.

Key skills & Experiences:

Methodical and process driven approach to delivery of stores standards Strong team player with a desire to deliver the highest standards of customer service Strong leadership skills with ability to inspire and motivate a team Ability to plan appropriately to deliver continuous improvement initiatives

Your offer:

And if that wasn't enough to pique your interest, we also offer a very competitive salary and a range of benefits including:

25 days plus bank holidays annual holiday entitlement Ability to purchase an additional 5 days holiday subject to scheme rules Contributory Pension Scheme Cycle to Work Scheme Life Assurance Up to 1 day's paid leave to concentrate on your wellbeing A full integrated Employee Assistance Programme including a 24/7 helpline for emotional and practical support, as well as financial and legal support including: Unlimited mental health support from qualified mental healthcare professionals 24/7, unlimited remote GP appointments - so you can get fast access to a doctor at a time convenient to you Six 1-2-1 nutritional video consultations per year Six 1-2-1 digitally delivered personal training sessions per year 360 Wellbeing Score -- take just four short assessments to get your score and unlock six?1-2-1 lifestyle coaching sessions per year Physiotherapy -- eight sessions a year shared between you and your partner Medical second opinions Savings and discounts for savings on weekly costs On-demand wellness content, plus our Wellbeing Calendar, which is packed with podcasts, articles, webinars and more to help manage your wellbeing Company Sick Pay from day 1 Group Income Protection - after a period of sickness absence Long service recognition Free unlimited access to LinkedIn Learning Free ERIKS Branded workwear Free Eye tests
ERIKS is an equal opportunities employer

About us:

We're ERIKS - a leading Specialised Industrial Service Provider, making remarkable a reality every single day.

We offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make "industry work better". You might just see O-rings and valves, but to us, they help power the world.

We know our hard-working people are the backbone of our mission, providing our customers with specialist knowledge and hands-on service.

This is where you come in!

Why ERIKS?

With 170 sites across the UK and Ireland, a supportive environment is never far away.

And, even though we're proud to be part of the manufacturing industry, our opportunities extend far beyond warehouse jobs. You might be a fitter in Cork, a workshop engineer in Aberdeen, or a customer operations manager in Hull - wherever you are, your specialism is our strength. Collectively, we all have incredible expertise, and we know it takes dedication and hard work to get there.

At ERIKS, we're committed to building a community - it's the people you work with, it's the support you receive from your manager, it's the technical specialism that is at the core of everything we do.

What are you waiting for? We can't do it without you!

INDKAY

Job Type: Full-time

Benefits:

Company pension Free parking On-site parking
Experience:

Retail sales: 1 year (preferred) Customer Service: 1 year (preferred)
Work Location: In person

Reference ID: R0012435