Job Description

At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.
We're proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.
And we have huge ambitions.
Not only are we committed to reaching net-zero by 2030, but we've also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come.
So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
We currently have an opportunity for Stores Person/Driver to join our team based in Plymouth. Joining us on a full-time permanent basis, you will receive a competitive salary of 27,000 - 28,000 per annum plus excellent benefits. The role is based from our Crownhill Depot in Plymouth.
About the role:
As a Store Person / Driver you will be multi-skilled across two key disciplines in the Logistics operation. You will be based at our Central Logistics Centre at Crownhill depot in Plymouth and will undertake a wide range of activities in the Warehouse including dealing with internal customer queries and collections, taking receipt of supplier deliveries as well as identifying/picking stock for dispatch.
You will also be responsible for carrying out routine and emergency deliveries to our sites ensuing that consignments are delivered within departmental SLA's and ensuing that satellite stores and drop off locations are maintained and stocked in line with the customer requirements.
You will also be expected to support emergency out of hour's requirements through participation in a 1 week in 4 standby rotation.
What you'll be doing:

• Safe transportation and delivery of materials to SWW sites in Devon, Cornwall and Bournemouth.
• Taking ownership of stock management and general housekeeping at all stores locations
• Manage the loading and offloading of deliveries in safe manner and ensuring security and integrity of loads whilst in transit.
• Conduct periodic stock audits and sending reports of discrepancies to appropriate persons
• Checking goods received from suppliers are accounted for and processing of the Goods Received Notes (GRN) onto the system.
• Preparation and input of all documentation relating to receiving and issuing stock.
• Processing of returned materials to suppliers or for restocking.
• Picking and packing of stock for delivery or collection.
• General maintenance of the South West Water stock catalogue and Mobile Stores Application including recommending changes to the stocking replenishment levels for products.
• Ensuring all stores locations conform to Health & Safety standards and the timely reporting of issues.
• Manage telephone calls and queries from internal customer and suppliers
• Monitor and process customer requests received into the Stores Mailbox
• Timely chasing of overdue orders from suppliers
• Liaising with suppliers regarding delivery discrepancies/damages.
• Provision of emergency call out cover as required through a standby rota.
• Support ad-hoc projects and improvement initiatives as required.

What we're looking for:

• Full Clean UK Driving Licence
• Self motivated and able to carry out defined duties with little supervision
• Polite, confident and professional telephone manner
• Takes ownership of work and adopts continuous improvement philosophy
• Ability to be an effective and flexible member of a small team
• Resilient and able to stay calm and productive under pressure
• Flexible approach with the ability to positively embrace change
• Working knowledge of H&S practices relevant to role / COSHH regulations
• Proficient in Microsoft Applications e.g. Word, Excel, Power point and Outlook.

What's in it for you:

• Generous holiday allowance plus bank holidays
• A discretionary Bonus
• Competitive Contributory Pension
• Share-save Scheme
• Various health benefits
• Wellbeing support programmes
• A range of Group Discounts
• Cycle to Work Scheme
• Financial support services
• And plenty more!

We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. Closing Date: 17th October 2025
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values which are essential to our success are:
Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
Be the Future - Embrace change. Drive Progress. Own the challenge.

Skills Required