Job Description

About us:

Headquartered in London, we operate internationally and at Lloyd's. With a global team of over 1000 people and 10 international offices, we're able to advise from Brussels to Bermuda. As an independent (re)insurance broking firm we work with intermediaries, direct insureds and reinsurers. For over 120 years we've been industry leaders in a variety of specialist areas.

Working here:

A career with us means the freedom to flourish. Whether you're beginning your journey or ready to make your next move you'll find a team of talented, inspirational people who care about their work and each other.



What really sets us apart is our people. We're a diverse range of passionate advocates for doing things differently. We work together as one team, and our aim is always the outcome that will benefit everyone.

What you'll do:

The purpose of this role is to lead and manage strategic projects and change initiatives across the organisation, ensuring alignment with business objectives and successful delivery of outcomes.



As a hybrid role, the Project & Change Manager is responsible for both the planning and execution of complex projects and the delivery of change management activities. The role requires the effective coordination of stakeholder and resources, to deliver impactful and sustainable change while mitigating risks and fostering collaboration.

Role Responsibilities:

Project Management

Work with the Head of Strategic Change to scope and execute strategic change initiatives and implement project standards and governance.

Develop comprehensive project plans, including scope, objectives, timelines, budgets, and resource allocation. Oversee the end-to-end delivery of projects, ensuring they are completed on time, within budget, and to the required quality standards. Identify and manage project risks, issues, and dependencies, implementing mitigation strategies as needed. Ensure effective project governance through regular reporting, performance tracking, and stakeholder communication.

Change Management

Design and implement change management strategies that support organizational objectives and address the impact on people, processes, and technology.

Conduct stakeholder analysis to identify key groups and tailor communications and engagement plans accordingly. Manage change impact and change readiness assessments and provide support to teams and individuals through transitions. Develop training and support materials to ensure successful adoption of new processes, systems, or ways of working.

Collaboration and Communication

Act as a liaison between cross-functional teams to ensure alignment and collaboration throughout project and change initiatives.

Facilitate workshops and meetings to drive engagement, problem-solving, and decision-making. Communicate progress, challenges, and outcomes to stakeholders and senior leadership effectively.

Strategic Contribution

Align projects and change initiatives with the organization's strategic goals and priorities.

Identify opportunities for process improvement and innovation within the Strategic Change Team and broader organisation. Actively contribute to the continuous improvement of project and change management methodologies and tools.

Additional Considerations

This role requires a proactive individual with strong leadership, analytical, and interpersonal skills.

A proven track record of managing both projects and change initiatives within a hybrid working environment is essential. Familiarity with change management frameworks (Prosci, ADKAR) and project management (Prince2, APM, PMP) methodologies is highly desirable.

Benefits

On top of a competitive salary we offer a fantastic benefits package including:


10% pension contribution from Miller. In addition, Miller will match any employee contributions up to 5%.

Private Medical Insurance

Medicare cash plan

Minimum of 25 days annual leave (with flexibility to buy more)

Life Assurance

Income Protection

Critical Illness cover

Enhanced Maternity, Paternity Adoption and Shared Parental Leave

Miller is committed to providing equal opportunities to all applicants and to creating an inclusive working environment for all.

To foster greater diversity, we need an inclusive, open and supportive working environment where everyone is valued, respected and are able to meet their full potential.

At Miller, we are committed to creating an inclusive and supportive environment for all candidates.