Job Description

London Full-time IT & Change 4316_18792

Company Description

Legal & General (L&G) is a leading UK financial services group and major global investor.


We've been safeguarding people's financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.


We are one of the world's largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.


Our Group Functions provide the services that all areas of the business need. This requires a talented and diverse team behind the scenes, who enable everyone at L&G to do what they do best.


Joining us means helping to improve the lives of our customers and contributing to the success of the business every day.

We're looking for a Strategic Designer to help shape the future of technology at Legal & General. This role sits at the heart of our Enterprise Technology Strategy, working across Group CTO, Divisions and Functions to design experiences, services and value streams that deliver meaningful outcomes for our customers and colleagues. If you're passionate about innovation, collaboration and creating impact through design, we'd love to hear from you.


What you'll be doing:

Collaborating across teams to align strategies and identify opportunities for cross-functional innovation Championing the voice of the end-user and visualising outcomes across technology-enabled initiatives Applying design and futures thinking methods to lead or support workshops focused on user needs Leading the innovation strategy and promoting a culture of experimentation across products, services and processes Partnering with commercial teams, suppliers and external organisations to explore collaborative innovation Supporting the implementation of the Enterprise Technology Strategy through value stream mapping and service blueprinting Contributing to communication and engagement strategies with compelling visualisations and storytelling Driving momentum through regular engagement, feedback and updates on strategy implementation

Qualifications

Who we're looking for:

Experience in strategic design, service design or futures thinking within complex organisations Strong ability to translate user needs into actionable design outcomes Confidence in facilitating workshops and engaging diverse stakeholder groups Proven track record of delivering innovation across digital, data or technology domains Excellent communication and visual storytelling skills Collaborative mindset with experience working across business and technology teams Familiarity with business architecture, operating model design or process mapping Passion for creating inclusive, user-centred experiences that drive real value

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes Generous pension contribution Life assurance Healthcare Plan (permanent employees only) At least 25 days holiday, plus public holidays, 26 days after 2 years' service. There's also the option to buy and sell holiday Competitive family leave Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only) There are the many discounts we offer - both for our own products and at a range of high street stores and online In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Additional Information

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.


If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.


We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.


It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.