This is a fantastic opportunity for a confident and experienced professional to lead our Commercial team. The role will focus on building and maintaining long-term, mutually beneficial relationships with key accounts, and will be responsible for identifying opportunities to add value, drive revenue growth, and ensure customer satisfaction and retention within those accounts.
The role
manage and develop a portfolio of key customers to deliver revenue and scope growth across all services, with a focus on multi-term retention and improving contract profitability
drive and generate new commercial opportunities, devising an effective strategy to identify and close opportunities with new business customers and target clients and to generate revenue
manage, develop and lead the Commercial team, driving forward continuous improvement in order to ensure the most efficient and effective customer service possible.
develop and implement strategic plans in order to solidify long-term business relationships and partnerships with clients.
What you need
previous experience working within recycling, waste or a comparable industry is a must
proven experience working in a similar role within a fast-paced, busy environment
familiarity with CRM software and account management systems to track customer interactions and manage data
ability to understand customer needs and develop tailored solutions
skilled communicator with the ability to build excellent working relationships, both internally and externally
ability to generate and recognise new ideas and opportunities to develop the business
experience of line management / performance development of a team
The package
From 45k per annum DOE
Car allowance
42.5 hours per week, Monday to Friday
Hybrid working - office/on the road
28 days annual leave, including bank holidays, rising with service
Health Care Cash Plan, inc. dental and optical
Group Life Insurance cover
Contributory pension scheme
Employee Rewards & Benefits Scheme
Employee Assistance Programme
Employee Referral Programme
Free skip offered each year
Discounted gym membership
Full PPE and uniform supplied
Fantastic company events and perks
Why J. Dickinson & Sons?
J Dickinson & Sons are proud to be a family-owned and run company, celebrating more than 85 years in the recycling and skip hire industry. At the heart of our business is the desire to provide a professional and accessible service whilst serving to dispose of waste in an efficient and environmentally friendly manner. We are a fast-paced and entrepreneurial organisation, not afraid to try new things and do things differently, and as such we are growing fast and performing well in the industry. Our state-of-the-art facilities in Horwich, which include our 4.5 million waste processing plant continues to develop, as a result we are always looking to expand our team of dedicated staff.
J. Dickinson & Sons welcomes applications from all sections of the community, regardless of age, disability, sex, race, religion or belief, marital status or sexual orientation. Any appointment will be made on merit alone.
Job Types: Full-time, Permanent
Pay: 45,000.00-52,000.00 per year
Additional pay:
Performance bonus
Benefits:
Casual dress
Company events
Employee discount
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Private dental insurance
Private medical insurance
Transport links
Schedule:
Monday to Friday
No weekends
Ability to commute/relocate:
Bolton BL6 5BN: reliably commute or plan to relocate before starting work (required)
Experience:
Waste management: 2 years (required)
Line management: 1 year (preferred)
key customer account management: 1 year (required)
CRM software: 1 year (required)
similar role: 2 years (required)
Language:
English (required)
Work authorisation:
United Kingdom (required)
Work Location: Hybrid remote in Bolton BL6 5BN
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