Job Description

Ready to shape the future of work?

At Genpact, we

don't

just adapt to change--we drive it. AI and digital innovation are redefining industries, and

we're

leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how

we're

scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team

that's

shaping the future, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and

cutting-edge solutions -

we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Strategy Development Leader,

People Advisory Services

-

Director

- English

We are seeking an accomplished

Director

,

Strategy Development Leader

within our People Advisory Services practice

.

This position will report to our People Advisory Services Practice Global Leader and is integral to the day-to-day planning and execution of our go to market strategies

. The incumbent will build and

maintain processes and strategies to ensure our team of approximately 70 consultants operate efficiently against goals of delivery health, utilization, resourcing and finance management. You will deliver on these goals through working directly with our Advisory Partners and Project Leaders to uphold principles of delivery hygiene and resource management across the entire People Advisory Services book of work.

Key Responsibilities

Practice Leadership

Lead day-to-day operations of our people advisory practice, ensuring efficient resource allocation, project delivery excellence, and client satisfaction

Develop and implement standardized processes, tools, and templates to enhance consistency and quality of service delivery

Oversee frameworks, staffing models, and

utilization

targets

Partner with finance to manage practice economics including billing rates, revenue forecasting, resource planning, and profitability analysis

Build and lead internal operational teams (Business Development, Knowledge Management, etc.)

Implement systems and technologies to support practice operations and client service delivery

Drive continuous improvement initiatives to enhance operational efficiency

Strategic Development

Identify

market opportunities and develop new service offerings in the people advisory space

Create proprietary methodologies, frameworks, and tools that differentiate our practice

Lead the development of go-to-market strategies for new offerings

Collaborate with client-facing teams to package and position our advisory solutions

Build strategic partnerships to enhance practice capabilities (technology providers, subject matter experts, etc.)

Stay current on emerging trends in HR, talent management, organizational development, and workforce transformation

Drive thought leadership initiatives to

establish

market presence and credibility

Qualifications we

seek

in you!

Minimum Qualifications / Skills

Relevant

years in operational leadership roles within professional services, consulting, or advisory firms

Strong understanding of change management and people advisory services delivery models

Experience managing the operations of a growing professional services practice

Track record

of developing new service offerings and methodologies

Background in implementing systems and processes to enhance service delivery

Experience with practice management fundamentals

Deep understanding of professional services business models and economics

Exceptional people leadership and team development capabilities

Strong client relationship and stakeholder management skills

Strategic thinker with hands-on operational execution abilities

Entrepreneurial mindset balanced with process discipline

Knowledge of change management, organizational transformation HR, talent management, and organizational effectiveness domains

Ability to translate complex concepts into clear, compelling client solutions

Preferred Qualifications/ Skills

Bachelor's degree

required

; MBA or related advanced degree preferred

Relevant management, or consulting certifications

Why join Genpact?

Be a transformation leader

- Work at the

cutting edge

of AI, automation, and digital innovation

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best

- Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's

build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race,

color

, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to pay to participate

in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobDirector

Primary LocationUK-London

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 10, 2025, 6:42:49 AM

Unposting DateSep 8, 2025, 1:29:00 PM

Master Skills ListConsulting

Job CategoryFull Time