Job Description

Street Cleansing Technical Admin Officer

Location:

63-69 Amenity Way (Garth Road), SM4 4AX

Start Date:

ASAP

Contract Duration:

3 Months

Working Hours:

Mon - Fri, 09:00 - 17:00, 37 Hours per week

Pay Rate:

17.83 per hour

Job Ref:

5276057

Job Responsibilities

Provide comprehensive administrative and technical support for the Street Cleansing Team. Ensure all service enquiries from the public, councillors, and other parties are registered and fully responded to within the approved timescale. Deliver exceptional front-of-house services to address enquiries from staff and stakeholders. Manage multiple email inboxes by triaging requests and directing them to the appropriate team members as needed. Act as the super user for the relevant street cleansing software, liaising with the relevant support personnel and raising any issues. Prepare agendas and take minutes at management meetings. Support the Senior Team with various administrative tasks, including diary management. Coordinate and manage the administrative functions of the street cleansing service, ensuring that all processes are documented and held on SharePoint. Manage the team's SharePoint and Teams sites, ensuring that all relevant information and documentation are kept up to date. Ensure that all confidential documentation is kept securely and is only accessible to the relevant personnel. Plan and coordinate the activities of the teams as directed. Ensure the effective and efficient use of available resources, ensuring all office supplies, including those relating to Health and Safety, are kept up to date and in stock. Participate in and monitor the training and development needs of the team. Communicate with neighbourhoods in advance of scheduled deep cleaning of the streets in the area. Provide project support when required. Ensure all Health and Safety notices are up to date and correctly displayed. Liaise with FM about any issues with the building relating to anything that would be considered a hazard. Ensure all Health and Safety records are kept secure. Update systems and databases in line with procedures, including statistical, financial, and performance data, and where necessary, keep paper copies of required documentation on file. Update databases essential for financial, invoicing, and budget requirements for Waste Service Teams. Raise Purchase Orders, Invoices, and Credit notes as directed.

Person Specification

Understanding of the waste and street cleansing industry. Detailed knowledge of administrative procedures, including record keeping and filing. Detailed knowledge of MS Office 365, including SharePoint, Teams, Excel, Word, Outlook, and PowerPoint. Excellent verbal and written communication skills. Collaborative team player with the ability to work effectively within a group. Excellent working knowledge of waste-related software and/or other databases. Skilled at utilising software for data capture and reporting. Ability to foster positive working relationships at all organisational levels, internally and externally. Ability to plan, prioritise, and manage a demanding workload. Ability to work with minimal supervision and act on own initiative within the boundaries of Merton's policies and procedures. Demonstrated experience in supporting a street cleansing or waste service. Working knowledge of waste and street cleansing legislation. Knowledge of and commitment to the Council's Equal Opportunities policy and the ability to implement this within the department and ensure that it is reflected in the service.

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Job Types: Full-time, Fixed term contract
Contract length: 3 months

Pay: 17.83 per hour

Expected hours: 37 per week

Experience:

Street Cleansing Technical Admin Officer: 1 year (required)
Work Location: In person