At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields.
About the Role
The Student Caseworker is a pivotal role supporting the implementation of key student casework processes, including complaints, academic appeals, disciplinary cases, and procedural appeals. You'll be the first point of contact for enquiries, helping students and staff navigate university regulations with professionalism, empathy, and clarity.
Working closely with the Casework and Quality Compliance Manager, you'll ensure all cases are handled in line with university policies and external guidance, delivering a high-quality and student-focused service across BIMM University and our partner institution, MetFilm School.
What You'll Do:
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