Job Description

The Student Experience Coach Team is located within the Coaching Service in Student and Campus Life at UWE. Student Experience Coaching is a collaborative process that helps students overcome challenges, set goals and own actions for achieving them.
The Coaching Service brings together , , and . The Coaching Service aims to:

• grow the ability of our students to engage and succeed in their studies through increased self-efficacy delivered through a coaching approach, peer-on-peer academic and course support, and through extra support for carers, care leavers estranged students and refugees.
• support students in realising their talents, building on existing skills to maximise degree outcomes, employment opportunities and post-study activities.

The Student Experience Coach Team is seeking to appoint a permanent Student Experience Coach, working 37 hours per week, Monday to Friday (negotiable).
You will meet with students either online or in-person, through appointment and out-reach work with a focus on students and programmes within the College of Arts, Technology and Environment. Using a coaching approach (T-GROW model), you will help students create goals and actions and help the student plan how they will meet them. Areas of coaching support in the role will include academic, self-development and wellbeing and self-care.
Alongside one-to-one work, you will also work closely with a school within the college to deliver targeted group coaching sessions to student cohorts. You will reach out to students to offer coaching support where there has been low academic engagement, poor assessment results and where they may be thinking of leaving. You will also work with students who are looking to improve their academic performance.
You will report to the Senior Student Experience Coach. You will work closely with other Student Experience Coaches across the team, other coaching services and other support teams across Student and Campus Life. You will be in regular contact with senior academic colleagues within the school, including Programme Leaders.
About you
You will have experience of coaching or a coaching approach that will help students to find solutions and own their actions, using active listening, powerful questioning and goal setting.
You will have an eye for innovation, collaborating within and beyond the service to help the service meet objectives and key results and improve student performance by positively impacting areas such as non-continuation, non-completion and the awarding gap.
Where is this role based?
This post is based at our lively campus where we have invested in the latest facilities and resources to give both our staff and students access to everything they need to succeed.
We are one of the largest providers of Higher Education in the South West with 38,000 students and 4,000 staff from right across the globe. Based in , one of the UK's most exciting and forward-thinking cities, we are regionally embedded and globally connected, with an established network of employer and academic partners.
We offer a wide range of including progressive pay rates, generous annual leave and career average pension schemes as well as retail savings, onsite nursery and opportunities for training and personal development.
UWE Bristol recognises the power of a .
We are proud to be part of a vibrant, multicultural city that celebrates diversity, we're always looking for talented people from all backgrounds to join us. Our people are our strength, and diversity enhances our creativity and leads to better decision-making and problem-solving. Bring your talent and ambition to our growing community and find yourself in a stimulating and supportive environment where you'll thrive.
We particularly encourage applications from global majority candidates as we are currently under-represented in this area of the organisation, however all appointments are made strictly on individual merit.
As a employer, we welcome applications from those who identify as having a disability.
Further information
If you would like to speak to us to find out more about this role, please contact Matt Amor on 0117 328 2900 or email: Matt.Amor@uwe.ac.uk
Shortlisting is expected to be completed within 2 weeks of the closing date depending on application volumes. We aim to give candidates at least a week's notice to attend interview.
This is a full-time, permanent post, working 37 hours per week.
UWE Bristol is a campus-based University and it is vital to our success and the delivery of an outstanding experience for our students that our campuses are dynamic and vibrant places to learn and spend time. This role is therefore campus based for 4 days per week with the opportunity to work from home on the remaining day.
To ensure fairness and equity all salary offers will be made in line with the University's salary assessment guidelines and will be based on your relevant skills and experience.
Right to Work in the UK
The University has a legal responsibility to ensure that all employees are eligible to live and work in the UK. You will therefore be required to provide evidence of your right to work in the UK, please refer to the for information on which documents are acceptable.
Please note that UWE Bristol does not cover any visa or health surcharge costs.
Advice to applicants
We'd love to hear from you - if you are excited about joining us at UWE please complete our application form as soon as possible.
Tell us about how your skills and experience relate to the requirements of this role by describing how you meet each of the essential and desirable criteria listed in the Person Specification section of the and include specific examples wherever possible.
Once we have completed shortlisting, we will let you know the outcome of your application by email, so please check your inbox for updates.

Skills Required