Job Description

+++ Please note this is for a position IN Cambridge. You must be located nearby or able to travel here daily +++

About the Role

Are you passionate about helping international students thrive - both in the classroom and out in the world?

Do you enjoy combining people-focused work with creative media, travel, and storytelling?

We're looking for a dynamic, adaptable Student Experience & Media Coordinator to join our team in Cambridge. This is a unique, year-round role that shifts focus with the seasons - supporting university students academically and pastorally during term time, then leading cultural tours and creative projects during our summer and travel programmes.

You'll play a key part in guiding students' personal growth, producing inspiring mixed-media content, and helping deliver unforgettable educational experiences across the UK (and occasionally, in China).

About Us:

Exue International is a professional and well-established educational company based in the heart of Cambridge, a city well known for its rich academic heritage. For many years we have specialised in running tailor-made English language learning courses and exam preparation programmes based in local colleges, and providing cultural adventures around the UK for international students of all ages.

Our primary remit is one of providing tailored, immersive language learning and cultural exchange programmes, set against a backdrop of one of the world's most prestigious and academic communities. We're actively looking for teachers, academics and creative individuals who can promote learning and the confidence to explore this vivid and exciting country. We care about instilling fond memories and the students' feelings of being more empowered to achieve their own goals.

Key Responsibilities

During Academic / Term-Time Phases

Provide pastoral, academic, and practical support to international students aged 18 and above, helping them adjust to study and life in the UK.

Conduct regular one-to-one meetings, welfare check-ins, and progress reviews.

Collaborate with SMEs (subject matter experts) to tailor programmes, set personalised goals, and help students achieve their academic and professional objectives.

Support communication between students, teachers, and partner institutions.

Capture photos and short videos documenting student life, workshops, and events.

Produce short-form and mixed-media content (interviews, highlight reels, creative showcases) for social channels and international partners.

Represent Exue International with professionalism, warmth, and creativity.

During Cultural Programme / Summer Phases

Act as a Tour Leader for visiting international student groups (typically aged 10-18) on educational excursions across the UK.

Lead and supervise groups through destinations in the UK, providing engaging, accessible commentary.

Ensure student safety and welfare at all times, maintaining clear communication with teachers and group leaders.

Conduct headcounts, manage schedules, and uphold safeguarding standards.

Bring energy, enthusiasm, and insight to every excursion - making British culture come alive for young learners.

Coordinate with drivers, attractions, and internal teams to ensure smooth operations.

Year-Round Responsibilities

Attend and contribute to Monday morning meetings (mandatory, Cambridge office) - other hours will be agreed upon appointment.

Collaborate with academic, media, and operations teams to support project delivery.

Assist in planning and delivering new cultural, academic, and overseas programmes (including China-based projects, where travel opportunities are available).

Uphold safeguarding and welfare standards across all areas of responsibility.

What We're Looking For

Minimum education: BA (Hons) degree (preferably within an education, humanities or social field).

Experience working with students or young people - in education, youth work, mentoring, or travel-based programmes - is highly advantageous but not essential.

Excellent interpersonal and communication skills, with the ability to motivate, guide, and inspire.

Strong organisational skills and the ability to adapt between structured academic work and fast-paced travel environments.

Confidence with digital tools, social media, and creative storytelling (training provided if needed).

A positive, proactive attitude and genuine enthusiasm for international education and cultural exchange.

Details

Contract type: Part-time, permanent

Hours: 20 hours per week (Monday meeting required; other hours flexible)

Salary: 32,000 per annum pro rata (equivalent to 17,067.67 gross per year for 20 hours/week)

Location: Central Cambridge (office-based + local travel; some remote work possible)

Start date: Late October, early November 2025 (negotiable)

"Pro rata" means the salary is adjusted in proportion to the full-time rate based on contracted hours.

What You'll Get

A supportive, collaborative team culture that values initiative, creativity, and flexibility

Training in safeguarding, media production, and cross-cultural communication

Opportunities to represent Exue International abroad - for overseas projects, all travel, accommodation, and visa costs are fully covered

The chance to explore vibrant Chinese culture, experience international education firsthand, and contribute to meaningful cross-cultural exchange

Genuine scope to grow with a rapidly expanding organisation and develop across multiple areas: education, travel, media, and operations

Job Types: Part-time, Permanent

Pay: 1,422.22 per month

Expected hours: 20 per week

Ability to commute/relocate:

Cambridge CB1 1ND: reliably commute or plan to relocate before starting work (preferred)
Education:

Bachelor's (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person