Job Description

The International Office leads on overseas recruitment activities and the conversion of full-time, on-campus international students. The main responsibility of this role is the efficient execution of a high-volume of administrative tasks and operational processes. The appointed candidate will also manage a variety of enquiries from key stakeholders, including prospective students and their influencers (such as parents, school counsellors, and others). The appointed candidate will provide essential administrative support for the International Recruitment team's core activities, including the booking of overseas events. The role involves liaison with overseas recruitment agents, supporting them to complete application and registration processes accurately. Please note that the potential for involvement in marketing activity in this role is limited.

In your application, you must clearly address all essential bullet points from the person specification (listed in the job description, which can be downloaded as a PDF using the link under 'supporting documents' below). Please separate clearly into sections each of these bullet points.

The ideal candidate will have:

Experience of working in a process-driven, target-oriented, team environment, with a proven ability to effectively support colleagues. Experience of dealing with a high volume of enquiries on diverse topics, signposting to sources of advice and guidance with high levels of customer focus. Outstanding communication skills, demonstrating an ability to deal with a wide range of people with cross-cultural awareness. Excellent organisational skills and ability to prioritise in a busy work environment which frequently involves strict deadlines. Strong attention to detail, including numeracy and IT skills (especially Microsoft Excel and Outlook). Flexible, responsive, positive approach.

What you will get in return:

Fantastic market leading Pension scheme Excellent employee health and wellbeing services including an Employee Assistance Programme Exceptional starting annual leave entitlement, plus bank holidays Additional paid closure over the Christmas period Local and national discounts at a range of major retailers

As an equal opportunities employer we support an inclusive working environment and welcome applicants from all sections of the community regardless of age, disability, ethnicity, gender, gender expression, religion or belief, sex, sexual orientation and transgender status. All appointments are made on merit.


Our University is positive about flexible working you can find out more here


Hybrid working arrangements may be considered.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Any CV's submitted by a recruitment agency will be considered a gift.

Please note, under the new immigration rules this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.

Enquiries about the vacancy, shortlisting and interviews:

Name: James Hume, Student Marketing and Recruitment Coordinator (International Office)


Email: james.hume@manchester.ac.uk

General enquiries:

Email: People.recruitment@manchester.ac.uk

Technical support:

https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.

Please be aware that due to the number of applications we are unfortunately not able to provide individual feedback on your application.