Job Description

Job Title:

Student Services & Operations Executive
Location:

Birmingham, UK

| Type:

Full-time

About the Role:

As part of a dedicated team in a growing environment, you will play a key role in supporting international students and residents as they navigate life in the UK. This is a hands-on, varied role where you'll work closely with your colleagues and the office Director, sharing responsibilities across client support, operations, outreach, and small managerial tasks.

Key Responsibilities:

Student & Client Support: Advise international students and residents on settlement options, university placements, accommodation, and travel requirements. Guide clients through documentation, applications, and coordinate with our legal and education partners. University Engagement & Events: Represent Paragon Global Services/Paragon Overseas Education at universities throughout the U.K, student fairs, and events, building relationships with students and university staff. Help plan and deliver outreach activities to raise awareness of our services to International students and residents. Office Operations & Teamwork: Support day-to-day office functions, maintain client records, and assist the office Director with basic reporting and workflow management. Share in the responsibility of ensuring smooth operations and adapting to changing priorities. Marketing & Communication: Respond to client enquiries by email, phone, and in person. Contribute to social media updates and help develop engaging content for the international student community.
What We're Looking For:

Experience in student support, client services, administration, or a related field is sought for but not mandatory. Strong communication and interpersonal skills; comfortable engaging with students and stakeholders both in person and online. Proactive and adaptable, with a willingness to take on new challenges in a growing start-up. Organized, detail-oriented, and able to manage multiple tasks effectively. Willingness to travel to local universities and events as required. Multilingual ability is essential. Strong communication skills in English, Urdu, and Hindi are a must. Other languages are a plus.
Why Join Us?

Be part of a new, supportive team making a real difference for international students in the UK. Gain broad experience in a dynamic environment with opportunities to grow as our company expands. Work with a diverse and friendly team, committed to professionalism and integrity.
Job Types: Full-time, Fixed term contract, Temp to perm
Contract length: 12 months

Pay: Up to 25,000.00 per year

Ability to commute/relocate:

Birmingham: reliably commute or plan to relocate before starting work (required)
Application question(s):

Are you currently, or were you, an International Student in the U.K at any point in the previous 1 year? What is your visa status? If you are on a graduate visa, what's the total time remaining till the expiry of your permission? During your time at the University, were you part of any socities, clubs or organisations? If so, please provide a list.
Education:

Bachelor's (required)
Work Location: In person