Job Description

Your Role

EF Manchester International Language Campus is looking for an organized and customer-focused individual to join our team as a Student Services Coordinator.

In this role, you'll be the first point of contact for students and staff, ensuring a welcoming, engaging, and well-run campus experience. You'll help create a supportive and vibrant environment for international students, all while developing valuable skills in communication and operations.
Position Details:
Full-time - 5 days per week

Permanent contract

October 2025 start date


If you're proactive, personable, and eager to gain experience within international business, we encourage you to apply.

Careers at EF | Open the world with us

At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.

Responsibilities

To provide outstanding customer service

To support students in their daily life and enable them to achieve the best experience and highest learning possible

To maintain excellent relationships with sales colleagues, giving prompt, consistent service

Participates in student intakes, including preparing welcome bags and producing student identification badges

Deals with general daily student enquiries

Provides support to the Student Services team regarding student attendance; monitoring and recording daily registers, following up with non-attending students

Assist with student satisfaction follow ups as and when required

Ensures reception area is kept clean, tidy & professional looking at all times


Requirements

Highly motivated, energetic, positive

Excellent customer service skills

Excellent communication & people skills




Confident with IT

Enjoys working in a busy & varied service environment

Highly organised with attention to detail

Ability to handle difficult situations with ease & remain calm & positive under pressure

Flexible attitude to work and creative problem solver

All offers are subject to a clear enhanced DBS check and two references

Legally able to work in the UK at commencement of employment


Why you will love working with EF

Continuous professional development

Work in a truly international environment

Regular social events

Ambition is nurtured and fast-tracked career enhancement opportunities are provided

Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition

Employee assistance program

Private health insurance

Life insurance

Access to EF Hello language learning

EF Education First - Our History and Values

Career Progression at EF

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EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.

EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique. #LI-PB1
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