Job Description

Duration:

Permanent, full-time, term-time plus one week (40 weeks per year).

Salary:

The starting salary for this post is 23,083.49 per annum (FTE 26,288). Progression is on an annual incremental scale to 23,731.53 per annum (FTE 27,026).

Closing date:

16/06/2025

The Post

The College is seeking to appoint an enthusiastic and hardworking Student Services Officer (Operations) to work in the Student Services Department. The post holder will work closely with a range of staff to provide high-level administrative support for the maintenance and coordination of college systems and operational tasks within Student Services and across the wider College. The post holder must have excellent organisational, interpersonal and IT skills, along with excellent people skills and the ability to maintain a high level of discretion and confidentiality when dealing with sensitive data.



The post holder will need highly developed administrative skills, including excellent knowledge of Microsoft Office. The post holder must have an ability to learn new systems quickly and to work constructively as part of a team in a multi-task busy working environment.



The post is available on a permanent, full-time, term-time plus one week basis (40 weeks per year). The hours of work are from 8.30am to 4.30pm, Monday to Friday (with 45 minutes unpaid lunch break) (87.81%). The additional week will be agreed with the Line Manager subject to the needs of the Department and may be utilised as one continuous week or throughout the year as individual days, as required.



The post carries an expectation for some occasional mandatory evening activities, including College Information and Open Evenings, for which time off in lieu will be given.

The Department

The post holder will be part of the Student Services team, which consists of 5 members of staff and 3 Receptionists, who work closely as a team in a friendly and co-operative manner.



The post holder will be line managed by the Director of Operations.

Salary

The starting salary for this post is 23,083.49 per annum (FTE 26,288). Progression is on an annual incremental scale to 23,731.53 per annum (FTE 27,026).

Applying

Applicants are asked to complete and return the Support Staff application form to the Personnel Department by email to jobs@reigate.ac.uk as soon as possible, but no later than

9.00am on Monday 16 June 2025.

When completing their application, candidates are asked to indicate:


Any experience you have of multi-tasking in a busy working environment Any experience you have of working with Microsoft Office packages (specifically Word, Excel and Outlook) Any knowledge you have of safeguarding procedures and Keeping Children Safe in Education Any organisational, IT and people skills you have Any experience of establishing a good rapport with a range of client groups Any experience of dealing with confidential issues Whether you have or are willing to gain a First Aid qualification Any relevant qualifications you have relating to the role Any experience you have of working as part of a team Any other relevant experience relating to the post

Reigate College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. These posts are exempt from the Rehabilitation of Offenders Act 1974 and a comprehensive screening process will be undertaken on successful applicants including an Enhanced Disclosure via the Disclosure and Barring Service.



Please note that it is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children. The college will carry out an online search as part of our due diligence on shortlisted candidates in accordance with the Keeping Children Safe in Education guidance.