Job Description

Tapestry Learning Partnership is seeking to appoint an enthusiastic, well-organised, and supportive individual to join our dedicated Student Services team at Queen Elizabeth's Grammar School. The successful candidate will provide professional frontline service to students, parents, and visitors, working alongside a team of committed support staff.

Nestled in the picturesque Derbyshire Dales in the idyllic town of Ashbourne, Queen Elizabeth's Grammar School is an academic and vibrant rural comprehensive school with a very successful Sixth Form.

Why Us?

You'll be joining us at a very exciting time. In January 2026, two strong Trusts, QEGSMAT and Djanogly Learning Trust, came together to form Tapestry Learning Partnership. This new chapter brings incredible opportunities for collaboration and growth.

Tapestry's vision is for every child to succeed and flourish by providing an exceptional educational experience. We believe in the power of education to transform lives and are proud of our strong sense of community, our commitment to inclusion, and our culture of high expectations.

As part of Tapestry Learning Partnership, you'll benefit from:

A supportive network of like-minded professionals who share a clear vision and values. High-quality, ongoing professional development for you and your team. A passionate, committed wider team focused on: Achieving the highest academic outcomes for all pupils. Driving social change through education. Providing exceptional pastoral care and enrichment opportunities. Bespoke support from the Trust's central team, tailored to your school's needs. Access to a range of employee benefits designed to promote health and wellbeing
This is a fantastic opportunity to make a lasting impact in a school that is excited about its future.

Purpose of the Role:

You will act as the first point of contact for all students, parents and visitors to the school, assisting with queries, providing information, and offering general advice and guidance in a timely and effective manner.

Main Duties:

Provide a front-line reception service to visitors of the school, students and staff; Uphold the school's safeguarding arrangements, ensuring signing in and out procedures are adhered to by visitors, students and staff, and that visitors are made aware of all relevant health and safety information; Operate the telephone switchboard, dealing with incoming calls to the school; Open and distribute incoming post; Handling deliveries to the school, ensuring they are processed and distributed efficiently; Deal with outgoing post, delivering it to the Post Office daily; Maintain sufficient credit on the franking machine to meet the demands of the school and changes in postal regulations; Manage students representing the school as the face of QEGS in the reception area; Be the first point of contact for parents/carers reporting student absence; Be the first point of contact for parents/carers reporting student absence and update the School's management information system accordingly; Register students arriving late; Ensure registers and school attendance are completed accurately and on time, liaising with staff as necessary; Follow up unexplained student absence with parents/carers in a sensitive and timely manner; Develop and maintain positive relations between the school, parents and students; Support school events, as required.

METHODS OF WORKING

The post holder is expected to:

Maintain strict confidentiality and adhere to data protection legislation and associated Trust policies at all times. Demonstrate a clear understanding of, and commitment to, safeguarding and child protection, maintaining an awareness of relevant procedures and responsibilities. Comply with the Trust's Health and Safety Policy and ensure safe working practices in the performance of all duties. Uphold and promote the principles of the Trust's Equal Opportunities Policy in all aspects of the role. Adhere to all other relevant Trust and school policies and procedures. Undertake any training and professional development necessary to effectively carry out the duties of the post. Perform any other reasonable duties commensurate with the level and responsibilities of the role, as required by the Trust.
Job Type: Part-time

Pay: 26,736.00-28,475.00 per year

Expected hours: 22.2 per week

Work Location: In person