Job Description

ARRA Distribution Ltd

Carnaby /Bedford/ Cambridge / Amesbury / Skelmersdale - depending on candidate

Full-time | Competitive Salary

About ARRA Distribution

ARRA Distribution is one of the UK's leading temperature-controlled logistics specialists, operating a modern fleet across multiple depots nationwide. We partner with major retailers and manufacturers to deliver high-quality chilled, frozen and ambient distribution solutions. With a strong family heritage, continued growth, and an expanding customer base, we are now looking to strengthen our operational capability with the addition of a dedicated Sub-Contractor Manager.

The Role

We are seeking an organised, commercially aware and proactive Sub-Contractor Manager to act as the central point of contact between ARRA and our network of sub-contractor hauliers.

You will be responsible for managing all incoming customer requests for additional support, ensuring work is allocated efficiently to the right subcontractors, and maintaining strong working relationships with both customers and suppliers. This role is critical to keeping our operation agile, reliable and responsive -- especially during peak periods.

Key Responsibilities

Act as the first point of contact for customers requiring additional traction, trailer support or urgent loads. Assess customer requirements quickly and allocate work to the most suitable sub-contractor based on availability, location, capability and cost. Build and maintain strong relationships with our subcontractor base to ensure consistent service levels and reliability. Negotiate rates, agree terms and confirm availability in line with ARRA commercial guidelines. Monitor ongoing subcontractor jobs, providing live updates to customers and internal planning teams. Ensure all subcontractors meet ARRA compliance requirements, including insurance, licences, accreditations and safety standards. Work with Finance to ensure smooth processing of invoices, PODs and rate confirmations. Maintain accurate workload records, availability logs, and performance reports. Support the wider operations team during busy periods with proactive problem-solving and communication.

Skills & Experience

Experience in transport, logistics or planning (temperature-controlled preferred but not essential). Strong communication and negotiation skills. Ability to work under pressure and respond quickly to changing demands. Highly organised with good attention to detail. Confident dealing with customers and suppliers in a professional manner. Competent with IT systems, planning tools and general administration. A proactive, positive attitude with the ability to build long-term relationships.

What We Offer

Competitive salary based on experience. Opportunity to join a fast-growing, forward-thinking logistics business with a strong reputation and loyal customer base. Supportive team environment with genuine progression opportunities. Training and development to allow you to thrive within the role. Being part of a company that values reliability, professionalism and customer service above all else.
Job Types: Full-time, Permanent

Pay: 40,000.00 per year

Benefits:

Company pension Work from home
Work Location: In person