you will be the face of the Subway brand, with a winning smile, warmth and friendly attitude you will ensure that you and the team show motivation and make fantastic sandwiches quickly, efficiently and just how the customer likes it! With a great attitude and a love of customer service you will delight in making fresh, quality sandwiches for your customer
Managing a shift in this busy team, you will be using initiative to make decisions and enjoy this fast paced food environment. You will enjoy supervising a team and directing them on your shift, actively managing customer satisfaction, product quality and overall store performan.
Responsibilities of a team member
Providing excellent customer service
Food preparation
Managing food safety
Paperwork & Cash handling
Cleaning to a high standard
Carrying out tasks as assigned by Senior Management
Assisting the Store Manager to maintain a high quality of store operation, ensure customer satisfaction and maintain sandwich quality
You will drive the team to exceed all customer expectations through your sheer passion and desire for the product
We want to hear from you if you have had any experience before.
Job Types: Permanent, Full-time
Salary: stated on the advert
Benefits:
Company pension
Discounted or free food
On-site parking
Schedule:
5-10hour shift
8 hour shift
Monday to Friday
Weekend availability
Work Location: In person
Skills
To be able to:
Deliver great service experiences for your customers
playing a Good Tram member forhigh performing team
Achieve consistently high standards
Drive sales in your shop
Contribute to the profit of your shop
Duties:
- Oversee food production operations in a kitchen or hotel setting
- Ensure compliance with health and safety regulations
- Monitor inventory levels and order supplies as needed
- Develop and implement standard operating procedures for efficient operations
- Collaborate with other departments to ensure smooth workflow and customer satisfaction
- Handle customer inquiries, complaints, and feedback in a professional manner
- Conduct regular inspections to maintain cleanliness and sanitation standards
- Stay updated on industry trends and implement innovative ideas to improve operations
Qualifications:
- Previous experience in food production or kitchen management
- Excellent communication and interpersonal skills
- Knowledge of health and safety regulations in the food industry
- Ability to handle multiple tasks and prioritize effectively
- Attention to detail and strong organizational skills
- Problem-solving abilities and the ability to make quick decisions
- Flexibility to work evenings, weekends, and holidays as required
This is an exciting opportunity for an experienced team member to join our team in overseeing food production operations. If you have a passion for the culinary industry, strong skills, and a commitment to delivering exceptional customer service, we would love to hear from you. Apply now!
Job Type: Full-time
Pay: 12.21 per hour
Benefits:
Flexitime
Free parking
Ability to commute/relocate:
Kilmarnock: reliably commute or plan to relocate before starting work (required)
Experience:
Customer service: 1 year (preferred)
Supervisor : 1 year (required)
Licence/Certification:
Driving Licence (preferred)
Work Location: In person
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