Job Description

Job Requisition ID:

33904

Job Closing Date:

30/11/2025
Birmingham, GBR, B1 1AY

| Cardiff, GBR, CF10 1FT

| London, GBR, W1A 1AA

| Salford, GBR, M50 2QH

JOB DETAILS

JOB BAND: D

CONTRACT TYPE: Permanent

DEPARTMENT: Technology Group

LOCATION: Flexible - hybrid (would require once a month travel to London Broadcasting House)

PROPOSED SALARY RANGE: 58,000 - 68,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.


PURPOSE OF THE ROLE

We're looking for a skilled SuccessFactors Product Lead to support and enhance our existing landscape, with a primary focus on Talent & Development modules.



Are you ready to step into a role where your expertise can directly impact the future of HR technology at the BBC?




We're looking for a skilled SuccessFactors Product Manager to support and enhance our existing landscape, with a primary focus on Talent, Succession and Career Development.



As a crucial member of our Business-As-Usual (BAU) delivery team, you'll play a pivotal role in ensuring the platform's design, user experience, and configuration align with BBC policy guidelines. You will guarantee that our configurations are not only fit for purpose but also meet business requirements while overseeing robust testing and ensuring a seamless transition into BAU support.



Bring your technical proficiency to lead design discussions with confidence and collaborate effectively. Reporting directly to the SuccessFactors Platform Owner, you'll be part of a dynamic environment where your contributions will drive meaningful outcomes.



This is a role, focused on building adoption and best practice of the SF modules;

Modules include:



Performance Management & Goal Management 360 Feedback Continue Performance Management Succession & Calibration Mentoring TIH and Growth Portfolio


WHY JOIN THE TEAM



Join a fast-paced, high-impact team driving strategic HR transformation at the BBC. Our SuccessFactors Product Team thrives on complexity and creativity, developing smart solutions in a dynamic tech landscape. Reporting directly to the SuccessFactors Platform Owner, you'll be part of a dynamic environment where your contributions will drive meaningful outcomes.
YOUR KEY RESPONSIBILITIES AND IMPACT:

Extensive experience in SuccessFactors PM/GM, 360, CPM, Mentoring, S&C, OM and TIH including integrations, data migration, testing. Certified in Talent Modules with hands-on configuration experience Involved in 2-3 full end-to-end SuccessFactors implementations, including SAP HCM integrations, with experience working client-side. Confident in leading presentations and solution design Proven decision-making skills to evaluate technical trade-offs, prioritise effectively, and adapt communication between technical and business stakeholders. Responsible for ensuring systems design and architecture meet security, data requirements, and BBC standards for accessibility, performance, and compliance. Skilled in creating and managing test scenarios to cover wide-ranging processes and functionalities; proficient in using test tools for defect tracking and resolution. Collaborates with business process owners and stakeholders to gather requirements, champion best practices, and deliver tailored system solutions. Strong expertise in working with implementation partners and vendors, ensuring functionality, integrations, and contractual obligations are met efficiently. Focus on product adoption and ROI of product to meet business outcomes Non Functional Requirements - Responsible for ensuring systems align with BBC's non-functional requirements including accessibility, performance and security. 3rd Party Suppliers - Strong experience in working with implementation partners to QA design and delivery and is able to confidently challenge where this is not fit for purpose. To provide technical system expertise to project teams throughout the lifecycle of a project. Bringing in 3rd parties and external teams at relevant stages to support the project lifecycle. Pushing for use of standard processes and configuration to reduce complexity, improve the UX, ensure adoption and engagement and enable efficiency for all teams areas involved
YOUR SKILLS AND EXPERIENCE

ESSENTIAL CRITERIA:



Proven SF Talent & Development modules including technical implementation experience Technical background to own and manage technical changes to deployment Confident to produce compelling arguments and present the reasoning for this to stakeholder Highly driven to focus on delivering continuous improvement Analytical problem solver and clear and articulate communication is critical in the business facing role


DESIRED:



Knowledge of key technologies (APIs, SFTP, CPI, PIPO) Knowledge or experience of working with media organisations Demonstrable experience of leading in a complex project delivery and BAU change, incident and problem management in the SuccessFactors landscape

Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Contracts of Employment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.

Disclaimer


This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.


Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.


For any general queries, please contact: bbchr@bbc.co.uk


Redeployment


The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.