Job Description

Your Role

EF Torquay Summer School is looking for a friendly, empathetic and customer-focused individual to join our team as Student Experience Manager for summer 2026.

Position Details:

Full-time


5 days a week


Fixed-term contract between June - August 2026


Accommodation available if necessary




In this role, you'll be the first point of contact for students and staff, ensuring a welcoming, engaging and well-run summer school experience. You'll help create a supportive and vibrant environment for international students, all while developing valuable skills in communication and operations.
If you're proactive, personable and eager to gain experience within international business, we encourage you to apply.

Careers at EF | Open the world with us

At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.

Responsibilities

To provide outstanding customer service


To support students in their daily life and enable them to achieve the best experience and highest learning possible


To maintain excellent relationships with sales colleagues, giving prompt, consistent service


Participates in student intakes, including preparing welcome bags and producing student identification badges


Deals with general daily student enquiries


Provides support to the Student Services team regarding student attendance; monitoring and recording daily registers, following up with non-attending students


Assist with student satisfaction follow ups as and when required


Checks and accepts delivery of school supplies


Issues new staff with name badges and helps maintain school noticeboards


Ensures reception area is kept clean, tidy & professional looking at all times


Shares emergency duty on a rota basis

Requirements

Highly motivated, energetic, positive


Excellent communication and customer service skills


Confident with IT


Enjoys working in a busy & varied service environment


Highly organised with attention to detail


Ability to handle difficult situations with ease & remain calm & positive under pressure


Flexible attitude to work and creative problem solver


Fluent in English


All offers are subject to a clear enhanced DBS check and two references


Right to work in the UK upon commencement of your contract

Why you will love working with EF

Work in a truly international environment


Boost your CV this summer with a world renowned organisation


Regular social events


Pre-summer online and in person trainings


Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition


Ambition is nurtured and career enhancement opportunities are available at EF's year round Language Campuses


Access to EF Hello language learning


External trainings on safeguarding, mental health and first aid


Spend summer by the sea


Close knit team local to the area




EF Education First - Our History and Values
Career Progression at EF

-

EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.

EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique. #LI-PB1

Apply Now