Job Description

HMSHost UK, part of the Avolta group are hiring at Manchester Airport Terminal 3 for

(Super) Hosts

to join us!

Wondering who we are?

HMSHost UK are part of Avolta Group and together we operate across 1000s of locations worldwide in Airports, Train Stations, Cruise ships, Ports and Motorways. HMSHost UK partner with well-known brands such as Leon, Burger King, Starbucks, Comptoir Libanais and KFC as well as operating our own proprietary brands designed by us with carefully crafted menus and decor, to truly transform a high-speed location into an experience that encourages relaxation. We're reimagining the travel experience so that every journey is as rewarding as the destination

What is the role?

We are looking for an amazing team of

(Super) Hosts

to join us for the grand opening of our brand-new Sports Bar - Sporting Chance! Sporting Chance is a sports bar concept at Manchester Airport Terminal 3 with 469 seat cover, immersive sports-themed design, and a commitment to Unforgettable Hospitality as we aim to deliver an experience unlike any other in airport dining!

The (Super) Host is the face of Sporting Chance, responsible for the guest journey from the moment they approach the venue to their departure. This role combines exceptional hospitality, guest flow management, and brand ambassadorship to ensure every guest feels welcomed, engaged and delighted. The Host will also support colleagues across other areas of the front of house operation at quieter times as needed including but not limited to; bar, running food and drink & serving guests.

Your responsibilities:

Be a brand ambassador, greeting every guest with warmth, sincerity, and a genuine desire to make their experience unforgettable. Creatively build emotional connections to transform everyday interactions into memorable guest experiences. Bring to life the Be My Guest philosophy and Unforgettable Hospitality principles. Be empowered to surprise, delight, and personalise each guest's journey.
Due to airport flight schedules, our shift times vary. Our morning shifts can start as early as 3am and our late shifts can finish up to 11pm so you must ensure you are flexible to work one of these shift patterns.

Our teams are the most important part of our business and that's why we want to make sure you're happy by offering the following benefits:

Financial Benefits*:

An opportunity to earn an extra 50-500 each time you successfully recommend a friend - unlimited! Free meals on every shift plus 50% discount from our menu at any time Discount Designer Shopping Platform - up to 50% off retail prices 50% off any of our locations for you & up to 4 others when not on shift - share the love with your loved ones! Monthly incentive allowances per team so you can smash your goals Benefit platform with exclusive discounts on shopping, cinema tickets, travel, and more

Health Benefits*:

Access to an employee assistance programme offering support to you and your family members with 24/7 telephone advice, free face-to-face counselling sessions and much more. Your well-being is important to us! Healthcare Cash Plan - receive cash back for healthcare expenses including dental, optical, physio, and more Access to 24/7 virtual GP appointments Discounted gym memberships at over 3000 gyms across the UK Free access to apps for virtual physiotherapy treatment and skin cancer screening

Lifestyle benefits*:

We offer 8,16,20 & 35 hour contracts! Your birthday off, as a paid holiday, every year! A generous life assurance benefit. We want our employees to have peace of mind and security with their future. Dedicated training and development plans to support progression. Did you know that almost 70% of our managers were promoted internally? And over 50% at our support office! We want you to grow with us.
*Please note some benefits are non-contractual and may be changed or removed at the companies discretion; further information will be provided upon commencing employment.

Right to Work in the UK

Candidates must have a valid Right to Work in the UK. This can be demonstrated through one of the following:

A valid UK passport. An original UK birth certificate accompanied by your National Insurance number. For non-British nationals, a share code and date of birth to verify your immigration status via the UK Government's online Right to Work checking service.
Security Pass Requirements

As this role involves working at an airport, successful candidates will also need to obtain a security pass. For this, we will require valid photo ID, such as a Driving Licence or Passport. Please ensure you can provide the appropriate original documentation during the recruitment process.

Your Data & Privacy

By asking you to submit your CV, HMSHost requests that you only include personal data that is necessary and relevant to the job which is being applied for. We will use your data for recruitment purposes only and will keep your details for one year following the date of your application. For more information please ask for a copy of our Recruitment Privacy Policy.

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Job Types: Full-time, Temporary

Benefits:

Company pension Discounted or free food Employee discount Referral programme Store discount
Work Location: In person