The Dark Horse Collective in Camden Market is growing fast. With a buzzing English pub, a lively roof terrace, and a brand-new event space launching this October, we're looking for an experienced, hands-on
Supervisor
to help lead our talented team and ensure we deliver consistently brilliant service across all areas.
What We're Looking For:
A confident, approachable leader who inspires and motivates the team
Previous experience in supervising front of house, bar, or event teams
Calm and decisive under pressure, with strong problem-solving skills
A team player with high standards and a passion for exceptional guest experiences
Flexibility to work evenings, weekends, and support busy event schedules
Duties & Responsibilities
As a Supervisor, you'll play a key role in the day-to-day running of our venues, working closely with managers and leading shifts across the pub, terrace, and event space:
Lead by example, ensuring smooth service and upholding our standards
Support and coach team members during shifts to maintain consistency and great guest experiences
Oversee Front of House and bar operations, jumping in where needed to keep service seamless
Welcome and engage with guests, handling any issues professionally and promptly
Monitor floor and bar performance, ensuring areas are clean, stocked, and guest-ready
Supervise cash handling, card transactions, and end-of-day reconciliations
Coordinate with kitchen, bar, and events teams to keep service running efficiently
Assist with staff briefings, shift handovers, stock checks, and closing duties
Uphold food safety, responsible alcohol service, and health & safety procedures
What You'll Get
Staff food & drink perks
Service charge & tips
Ongoing training and real opportunities for progression
A fun, inclusive, and fast-paced workplace where high standards and good vibes go hand in hand
We're serious about hospitality but believe in having fun while delivering it. If you're an energetic, people-focused leader who thrives in lively environments and takes pride in building strong teams, we'd love to hear from you.
Apply now and join The Dark Horse Collective - where leadership, teamwork, and great guest experiences come together.
Job Types: Full-time, Permanent
Pay: From 13.50 per hour
Application question(s):
Do you hold any hospitality-related qualifications or certifications (e.g., Personal Licence, Level 2 Food Safety, etc.)?
In hospitality, many professionals develop a particular area of strength (e.g., stock management, licensing compliance, guest experience). Which area would you consider to be your strongest?
By applying for this role, you understand that some shifts may include late finishes (early mornings) and occasional double shifts. Are you comfortable with this?
Work authorisation:
United Kingdom (required)
Work Location: In person
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