Job Description

Overview

We are seeking a dedicated and dynamic Supervisor to join our team. The ideal candidate will possess strong leadership skills and the ability to manage a team effectively while ensuring operational excellence. As a Supervisor, you will play a crucial role in driving sales, enhancing customer satisfaction, and fostering a positive work environment.

Duties

Oversee daily operations and ensure that all tasks are completed efficiently and effectively. Manage and lead a team, providing guidance, support, and motivation to achieve performance goals. Communicate clearly with team members and upper management to ensure alignment on objectives and expectations. Implement sales strategies to drive revenue growth while maintaining high standards of customer service. Utilise strong time management skills to prioritise tasks and manage schedules effectively. Foster a collaborative environment by encouraging teamwork and open communication among staff. Maintain high standards of phone etiquette when interacting with customers and stakeholders. Monitor team performance, providing constructive feedback and conducting regular performance reviews.

Qualifications

Proven experience in a supervisory role, preferably within retail management or a similar field. Strong leadership capabilities with the ability to inspire and motivate a diverse team. Excellent communication skills, both verbal and written; multilingual abilities are an advantage. Demonstrated time management skills with the ability to handle multiple priorities in a fast-paced environment. Experience in sales management with a track record of achieving targets is highly desirable. Ability to sell products effectively while maintaining excellent customer relations. A proactive approach to problem-solving with strong organisational skills.
If you are passionate about leading teams and driving success in a retail environment, we invite you to apply for this exciting opportunity as a Supervisor.

Job Types: Full-time, Fixed term contract

Expected hours: 40 per week

Benefits:

Discounted or free food Employee discount Free parking On-site parking
Schedule:

8 hour shift Day shift Monday to Friday Weekend availability
Work Location: In person